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Senior EdTech Coach with experience across AI training/review (content moderation/personalization), customer service & conflict resolution, and high-volume workflow coordination with a strong focus on trust and safety. Skilled in mentoring (Scratch/JavaScript/Python/HTML-CSS), technical coaching, and QA—balancing quality, compliance, and speed in fast-paced online environments.…

ZWE HTET

Web Developer, Content Creator, Data Annotator, +1

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Senior EdTech Coach with experience across AI training/review (content moderation/personalization), customer service & conflict resolution, and high-volume workflow coordination with a strong focus on trust and safety. Skilled in mentoring (Scratch/JavaScript/Python/HTML-CSS), technical coaching, and QA—balancing quality, compliance, and speed in fast-paced online environments.…

Available to hire

Senior EdTech Coach with experience across AI training/review (content moderation/personalization), customer service & conflict resolution, and high-volume workflow coordination with a strong focus on trust and safety. Skilled in mentoring (Scratch/JavaScript/Python/HTML-CSS), technical coaching, and QA—balancing quality, compliance, and speed in fast-paced online environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Language

Burmese

Advanced

German

Beginner

English

Advanced

Korean

Intermediate

Work Experience

Content Moderator at TELUS Digital Company

June 1, 2024 - June 1, 2025

Reviewed and moderated high-volume TikTok content according to community guidelines and safety/policy standards. Identified, flagged, and escalated harmful, sensitive, or policy-violating content. Managed large queues while maintaining quality, consistency, and speed requirements. Provided professional customer updates and handled inquiries/complaints. Coordinated online operations (e.g., order processing through Facebook) to ensure timely fulfilment and maintained customer trust through reliable communication.

Web Developer / Full Stack Web Development at CIY.CLU B MYANMAR (projects)

January 1, 2023 - May 31, 2024

Full stack web development and project work across web browsing/online systems, supporting technical training and practical development efforts. (Projects are referenced but specific platform/tech stack details are not provided in the resume text.)

Technical Training / Instructional Coaching (Associate) at Mandalay, Myanmar (institution/employer name not provided)

May 1, 2019 - July 31, 2019

Provided technical training and coaching support. (The resume lists multiple training periods in Mandalay but does not specify distinct employer names.)

Senior Tech Coach at Shihaburanukit Road, Minburi District, Bangkok (location stated; employer name not provided)

December 1, 2018 - March 1, 2020

Coached young coders in Scratch, JavaScript, Python, HTML/CSS, 3D design, and electronic & robotics training. Handled questions, complaints, and technical issues with patience and professionalism. Supervised class dynamics and promoted a service-oriented classroom environment.