Hi, I'm Hayden (Sung Him) Chiu—a data scientist with a passion for turning complex data into actionable insights. I specialize in analytics, experimentation, and data engineering, with strong SQL and Python skills and experience building scalable ETL pipelines. I work across teams to translate vague business questions into structured hypotheses, measurable metrics, and data-driven solutions that drive impact. I enjoy cross-functional collaboration, operational optimization, and delivering tangible results through rigorous analysis, model development, and effective communication of insights to stakeholders.

Hayden (Sung Him) Chiu

Hi, I'm Hayden (Sung Him) Chiu—a data scientist with a passion for turning complex data into actionable insights. I specialize in analytics, experimentation, and data engineering, with strong SQL and Python skills and experience building scalable ETL pipelines. I work across teams to translate vague business questions into structured hypotheses, measurable metrics, and data-driven solutions that drive impact. I enjoy cross-functional collaboration, operational optimization, and delivering tangible results through rigorous analysis, model development, and effective communication of insights to stakeholders.

Available to hire

Hi, I’m Hayden (Sung Him) Chiu—a data scientist with a passion for turning complex data into actionable insights. I specialize in analytics, experimentation, and data engineering, with strong SQL and Python skills and experience building scalable ETL pipelines. I work across teams to translate vague business questions into structured hypotheses, measurable metrics, and data-driven solutions that drive impact.

I enjoy cross-functional collaboration, operational optimization, and delivering tangible results through rigorous analysis, model development, and effective communication of insights to stakeholders.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Data Science Consultant at Calgary Police Service
March 1, 2024 - Present
Led full-cycle analytics project analyzing thousands of under-classified 911 calls to identify operational patterns and inform resource allocation. Translated ambiguous business questions from law enforcement stakeholders into structured hypotheses, analytical plans, and measurable metrics. Built embedding-based models to cluster incident narratives, revealing high-impact themes affecting patrol demand and response times.
Data Analyst, Continental Supply Chain at Groupe SEB
August 1, 2019 - November 1, 2022
Owned end-to-end ETL workflows for APAC supply chain reporting, using SQL and Python to centralize data ingestion, transformation, and validation across multiple operational systems. Redesigned daily ETL pipelines that transformed multi-source purchase order data into SAP-ready formats, reducing manual preparation time from 2 hours to 5 minutes and ensuring consistent KPI outputs. Built automated data quality checks (schema validation, outlier detection, reconciliation logs) that improved the reliability of weekly logistics and shipment dashboards. Developed production-grade reporting pipelines and dashboards (Qlik Sense) that automated recurring insights on demand, delays, freight cost, and container utilization for regional managers. Partnered with logistics, finance, and IT to standardize metric definitions, consolidate business logic across ETL jobs, and resolve upstream data integrity issues.

Education

Master of Data Science in Computational Linguistics at University of British Columbia
January 1, 2023 - January 1, 2024
Post-Degree Diploma in Data Analytics (for Master’s prerequisite) at Langara College
January 1, 2023 - January 1, 2023
Bachelor of Science in Physics at University of California, Los Angeles
January 1, 2013 - January 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Government, Professional Services, Consumer Goods, Software & Internet, Manufacturing

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate