Hi, I’m Henock Teshale, an entrepreneurial and highly disciplined delivery professional with over 8 years of experience navigating the roads of the UAE and Ethiopia. As a former logistics business owner, I prioritize route optimization, vehicle safety, and superior customer service with an owner's mindset. With a technical background in Software Engineering, I am exceptionally tech-savvy and adept at leveraging GPS tracking systems and inventory management tools to drive efficiency across operations.

Henock Teshale

Hi, I’m Henock Teshale, an entrepreneurial and highly disciplined delivery professional with over 8 years of experience navigating the roads of the UAE and Ethiopia. As a former logistics business owner, I prioritize route optimization, vehicle safety, and superior customer service with an owner's mindset. With a technical background in Software Engineering, I am exceptionally tech-savvy and adept at leveraging GPS tracking systems and inventory management tools to drive efficiency across operations.

Available to hire

Hi, I’m Henock Teshale, an entrepreneurial and highly disciplined delivery professional with over 8 years of experience navigating the roads of the UAE and Ethiopia. As a former logistics business owner, I prioritize route optimization, vehicle safety, and superior customer service with an owner’s mindset.

With a technical background in Software Engineering, I am exceptionally tech-savvy and adept at leveraging GPS tracking systems and inventory management tools to drive efficiency across operations.

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Experience Level

Intermediate
Intermediate

Language

English
Fluent
Arabic
Beginner
Amharic
Advanced

Work Experience

Logistics Manager & Business Owner at Al Shula General Trading, Al Ain
January 1, 2023 - December 31, 2025
Led end-to-end logistics operations; launched and managed a private general trading company, delivering across the Northern Emirates with a 100% on-time rate. Digitized inventory tracking and sales reporting, consolidated daily sales and stock reports to ensure zero discrepancies, and supervised frontline staff on operational efficiency and cash handling.
Customer Service Representative at Al Shula Mobile Trading LLC, Ajman
January 1, 2014 - December 31, 2019
Launched and managed a private general trading company, accepting local and international orders. Executed deliveries across the Northern Emirates with a 100% on-time rate. Digitized inventory tracking and sales reporting, managed frontline customer interactions, order processing, and delivery coordination in a high-volume retail environment; trained staff on operational efficiency and cash handling; consolidated daily sales and stock reports to ensure zero inventory discrepancies.
Logistics Manager & Business Owner at Al Shula General Trading
January 1, 2023 - December 31, 2025
Launched and managed a private general trading company, accepting local and international orders. Executed deliveries across the Northern Emirates, maintaining a 100% on-time arrival rate. Digitized inventory tracking and sales reporting to improve overall business efficiency. Managed front-line customer interactions, order processing, and delivery coordination in high-volume retail. Supervised and trained staff on operational efficiency and cashing-in protocols. Consolidated daily sales and stock reports to ensure zero discrepancy in inventory.
Customer Service Representative at Al Shula Mobile Trading LLC
January 1, 2014 - December 31, 2019
Handled customer service interactions, order processing, and delivery coordination in high-volume retail.

Education

BSc in Software Engineering at Hilcoe University, Ethiopia
January 1, 2005 - January 1, 2008
BSc Software Engineering at Hilcoe University, Ethiopia
January 1, 2005 - December 31, 2008

Qualifications

Certificate in Maintenance and Networking
January 1, 2010 - April 27, 2026
UAE Driving License
January 1, 2010 - April 27, 2026
Certificate in Maintenance and Networking
January 1, 2010 - April 27, 2026
UAE Driving License
January 1, 2010 - April 27, 2026

Industry Experience

Transportation & Logistics, Retail, Professional Services, Wholesale & Distribution, Other