Available to hire
Hi, I’m Henock Teshale, an entrepreneurial and highly disciplined delivery professional with over 8 years of experience navigating the roads of the UAE and Ethiopia. As a former logistics business owner, I prioritize route optimization, vehicle safety, and superior customer service with an owner’s mindset.
With a technical background in Software Engineering, I am exceptionally tech-savvy and adept at leveraging GPS tracking systems and inventory management tools to drive efficiency across operations.
Experience Level
Intermediate
Intermediate
Language
English
Fluent
Arabic
Beginner
Amharic
Advanced
Work Experience
Logistics Manager & Business Owner at Al Shula General Trading, Al Ain
January 1, 2023 - December 31, 2025Led end-to-end logistics operations; launched and managed a private general trading company, delivering across the Northern Emirates with a 100% on-time rate. Digitized inventory tracking and sales reporting, consolidated daily sales and stock reports to ensure zero discrepancies, and supervised frontline staff on operational efficiency and cash handling.
Customer Service Representative at Al Shula Mobile Trading LLC, Ajman
January 1, 2014 - December 31, 2019Launched and managed a private general trading company, accepting local and international orders. Executed deliveries across the Northern Emirates with a 100% on-time rate. Digitized inventory tracking and sales reporting, managed frontline customer interactions, order processing, and delivery coordination in a high-volume retail environment; trained staff on operational efficiency and cash handling; consolidated daily sales and stock reports to ensure zero inventory discrepancies.
Logistics Manager & Business Owner at Al Shula General Trading
January 1, 2023 - December 31, 2025Launched and managed a private general trading company, accepting local and international orders. Executed deliveries across the Northern Emirates, maintaining a 100% on-time arrival rate. Digitized inventory tracking and sales reporting to improve overall business efficiency. Managed front-line customer interactions, order processing, and delivery coordination in high-volume retail. Supervised and trained staff on operational efficiency and cashing-in protocols. Consolidated daily sales and stock reports to ensure zero discrepancy in inventory.
Customer Service Representative at Al Shula Mobile Trading LLC
January 1, 2014 - December 31, 2019Handled customer service interactions, order processing, and delivery coordination in high-volume retail.
Education
BSc in Software Engineering at Hilcoe University, Ethiopia
January 1, 2005 - January 1, 2008BSc Software Engineering at Hilcoe University, Ethiopia
January 1, 2005 - December 31, 2008Qualifications
Certificate in Maintenance and Networking
January 1, 2010 - April 27, 2026UAE Driving License
January 1, 2010 - April 27, 2026Certificate in Maintenance and Networking
January 1, 2010 - April 27, 2026UAE Driving License
January 1, 2010 - April 27, 2026Industry Experience
Transportation & Logistics, Retail, Professional Services, Wholesale & Distribution, Other
Experience Level
Intermediate
Intermediate
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