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Henock Teshale

Available to hire

Hi, I’m Henock Teshale, an entrepreneurial and highly disciplined delivery professional with over 8 years of experience navigating the roads of the UAE and Ethiopia.

About

Hi, I’m Henock Teshale, an entrepreneurial and highly disciplined delivery professional with over 8 years of experience navigating the roads of the UAE and Ethiopia. As a former logistics business owner, I prioritize route optimization, vehicle safety, and superior customer service with an owner’s mindset.

With a technical background in Software Engineering, I am exceptionally tech-savvy and adept at leveraging GPS tracking systems and inventory management tools to drive efficiency across operations.

  • 8 years' experience
  • Joined April 2026

Languages

  • EnglishFluent
  • ArabicBeginner
  • AmharicAdvanced

Industry experience

  • Transportation & Logistics
  • Retail
  • Professional Services
  • Wholesale & Distribution
  • Other

Work experience· 4 roles

Logistics Manager & Business Owner · Al Shula General TradingJan 2023 – Dec 2025 · 3 yrs

Launched and managed a private general trading company, accepting local and international orders. Executed deliveries across the Northern Emirates, maintaining a 100% on-time arrival rate. Digitized inventory tracking and sales reporting to improve overall business efficiency. Managed front-line customer interactions, order processing, and delivery coordination in high-volume retail. Supervised and trained staff on operational efficiency and cashing-in protocols. Consolidated daily sales and stock reports to ensure zero discrepancy in inventory.

Logistics Manager & Business Owner · Al Shula General Trading, Al AinJan 2023 – Dec 2025 · 3 yrs

Led end-to-end logistics operations; launched and managed a private general trading company, delivering across the Northern Emirates with a 100% on-time rate. Digitized inventory tracking and sales reporting, consolidated daily sales and stock reports to ensure zero discrepancies, and supervised frontline staff on operational efficiency and cash handling.

Customer Service Representative · Al Shula Mobile Trading LLCJan 2014 – Dec 2019 · 6 yrs

Handled customer service interactions, order processing, and delivery coordination in high-volume retail.

Customer Service Representative · Al Shula Mobile Trading LLC, AjmanJan 2014 – Dec 2019 · 6 yrs

Education

BSc in Software Engineering · Hilcoe University, Ethiopia2005 – 2008
BSc Software Engineering · Hilcoe University, Ethiopia2005 – 2008

Certifications and awards

Certificate in Maintenance and Networking2010 – 2026
UAE Driving License2010 – 2026
Certificate in Maintenance and Networking2010 – 2026
UAE Driving License2010 – 2026

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