Available to hire
I’m currently a third year student at San Jose State University studying Business Adminstration. With experience in leading a team and my fair share of customer service roles, I’m passionate about using data to help businesses make smarter decisions.
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Shift Lead at Tastea
August 1, 2024 - August 1, 2024Supervised a team of 6+ employees, managed scheduling, and coordinated daily operations. Analyzed weekly sales reports to inform staffing and inventory decisions. Trained new hires on POS systems, teamwork, and customer communication. Oversaw and tracked store inventory, ensuring proper restocking and identifying items for bulk purchase.
Guest Service Representative at Levi’s Stadium
October 1, 2021 - October 30, 2025Provided event support for 60,000+ guests, ensuring safety and service quality. Coordinated effectively with team members to maintain guest safety and resolve operational challenges.
Server at Tay Ho Restaurant
May 1, 2024 - October 30, 2025Delivered high-quality customer service while accurately utilizing POS systems. Worked closely with kitchen staff to coordinate orders and maintain efficient service.
Education
B.S. in Management Information Systems at San José State University
January 11, 2030 - January 1, 2027Qualifications
Google Analytics Certification
January 11, 2030 - October 30, 2025Meta Social Media Marketing (Planned)
January 11, 2030 - October 30, 2025Microsoft Excel Expert (Planned)
January 11, 2030 - October 30, 2025Industry Experience
Retail, Travel & Hospitality, Consumer Goods, Professional Services
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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