Hezel Muringweni
Midlands State University graduate with a Media and Society Studies Honors Degree, complemented by a Google UX Design certification.
About
Midlands State University graduate with a Media and Society Studies Honors Degree, complemented by a Google UX Design certification. Brought value to Talent Africa as a Team Supervisor in data annotation by contributing to quality assurance and task management in high-precision projects.
Skilled in written communication, social media strategy, and collaborative workflows. Passionate about leveraging design communication and media expertise to support innovation-driven teams. Dedicated to fostering detailed-oriented processes and achieving project excellence.
- 1 year's experience
- Joined October 2024
Skills· 13
Languages
- EnglishFluent
- ShonaFluent
Industry experience
- Media & Entertainment
- Government
- Other
- Professional Services
- Non-Profit Organization
Work experience
Supervised and supported team members to achieve service and communications targets. Managed client interactions to ensure clear and professional communication at all levels. Resolved customer issues and escalations, improving client satisfaction. Monitored team performance and provided feedback to improve communication quality. Streamlined processes to enhance efficiency and service delivery.
Developed and shared communication materials on government policies and programs. Managed social media platforms to increase public awareness and engagement. Assisted in planning and executing public awareness campaigns. Monitored media coverage and provided public feedback to inform communications strategies. Supported stakeholder communication and community outreach initiatives.
Education
Certifications and awards· 7
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