Hi, I’m Colman Xie, a customer support and audio technology professional based in Markham, Ontario. I blend hands-on audio engineering with strong client relations to ensure reliable service and timely issue resolution. I thrive in fast-paced remote/hybrid environments and excel at translating complex audio features into clear guidance for customers. With experience at Cosmo Music Co. across live chat, phone, and email support—plus ongoing work as a self-employed musician and sound designer—I’ve learned to collaborate effectively with staff and vendors to resolve technical issues and deliver polished audio assets under tight deadlines. I’m eager to bring my production, service, and technical communication strengths to a remote or hybrid role focused on technical support or audio delivery.…Hi, I’m Colman Xie, a customer support and audio technology professional based in Markham, Ontario. I blend hands-on audio engineering with strong client relations to ensure reliable service and timely issue resolution. I thrive in fast-paced remote/hybrid environments and excel at translating complex audio features into clear guidance for customers. With experience at Cosmo Music Co. across live chat, phone, and email support—plus ongoing work as a self-employed musician and sound designer—I’ve learned to collaborate effectively with staff and vendors to resolve technical issues and deliver polished audio assets under tight deadlines. I’m eager to bring my production, service, and technical communication strengths to a remote or hybrid role focused on technical support or audio delivery.WWWW…