Helen Jenifer

Available to hire

Skills

Experience Level

Language

English
Fluent
Tamil
Fluent

Work Experience

E-Services Admin at United Overseas Bank (UOB)
December 11, 2025 - May 28, 2026
Managed setup, amendments, and de-registration of digital banking services (e.g., PayNow) Generated UENs and configured PayNow proxies with regulatory compliance Set up SGQR codes for seamless digital payments Configured e-Alerts for transaction and account notifications Supported BizSmart services for business clients Ensured data accuracy and compliance in all operations Provided operational support to enhance customer experience
Market Research Intern at INTAGE Holdings
February 28, 2023 - May 30, 2023
Transcribed and analyzed mystery shopping interactions (LIA, HSBC Life) with high accuracy for MAS BSC compliance Performed data entry and quality checks on customer surveys, identifying service gaps and improvements Prepared and managed materials for banking mystery shopping projects (UOB, BOC), including document verification and data processing Ensured accuracy and confidentiality when handling sensitive financial and customer data

Education

Diploma in Business Management at Nanyang Polytechnic
January 1, 2021 - December 31, 2024
BA in Business Administration (Honours) at University of Hertfordshire
December 1, 2025 - May 1, 2026
Diploma in Business Management at Nanyang Polytechnic
January 1, 2021 - January 1, 2024
BA in Business Administration (Honours) at University of Hertfordshire - School of Business
December 1, 2025 - May 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Education, Professional Services

Skills

Experience Level

Hire a Data Analyst

We have the best data analyst experts on Twine. Hire a data analyst today.