I’m a Business Administration graduate with a strong interest in continuous growth and professional development, and I enjoy working in fast-paced, people-focused environments. I’ve supported customers directly, handled multiple requests in parallel, and stayed calm and professional under pressure while resolving issues with clear and empathetic communication. Beyond customer support, I’ve contributed to digital and organizational work—supporting partnerships and reporting, managing tasks and bookings, and coordinating materials and communication for events. I’m also comfortable with marketing responsibilities such as social media management, performance monitoring (KPIs), and tools/process organization, and I value teamwork and meaningful results for both partners and participants.…

ILEKTRA ANYFANTAKI

I’m a Business Administration graduate with a strong interest in continuous growth and professional development, and I enjoy working in fast-paced, people-focused environments. I’ve supported customers directly, handled multiple requests in parallel, and stayed calm and professional under pressure while resolving issues with clear and empathetic communication. Beyond customer support, I’ve contributed to digital and organizational work—supporting partnerships and reporting, managing tasks and bookings, and coordinating materials and communication for events. I’m also comfortable with marketing responsibilities such as social media management, performance monitoring (KPIs), and tools/process organization, and I value teamwork and meaningful results for both partners and participants.…

Available to hire

I’m a Business Administration graduate with a strong interest in continuous growth and professional development, and I enjoy working in fast-paced, people-focused environments. I’ve supported customers directly, handled multiple requests in parallel, and stayed calm and professional under pressure while resolving issues with clear and empathetic communication.

Beyond customer support, I’ve contributed to digital and organizational work—supporting partnerships and reporting, managing tasks and bookings, and coordinating materials and communication for events. I’m also comfortable with marketing responsibilities such as social media management, performance monitoring (KPIs), and tools/process organization, and I value teamwork and meaningful results for both partners and participants.

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Work Experience

Account Manager at My Creta Villas
December 1, 2025 - Present
Managed accounts and customer-related coordination for accommodation services, including collaboration to handle operational needs and client communication.
Social Media Manager at Entity Control Board, AIESEC in Greece
September 1, 2024 - December 1, 2024
Managed social media activities, helped shape page design changes for the team’s Instagram account, and supported identity-building through consistent posts for followers.
Responsible Entity Support Team for Business Development at AIESEC in Greece
February 1, 2023 - July 1, 2023
Supported the Business Development department by working with the National Director, sending reports to national partners, collaborating on posts and career-day materials, collecting participant feedback, presenting it to partners, and creating showcasing/collaboration content. Also handled bookings and operational follow-through across partners and suppliers.
Problem-Solving / Team-related positions (multiple roles) at AIESEC in University of Piraeus
August 1, 2022 - July 1, 2023
Supported team management activities including planning, transfer processes, coordination, and reporting. Focused on operational follow-through and collaboration across roles.
Customer Care Agent at Cosmos Sport Local Committee
February 1, 2022 - January 1, 2023
Provided customer care support, focusing on timely responses and issue resolution to ensure a positive experience.
Team Management / Recruitment Profile Analysis at AIESEC in University of Piraeus
February 1, 2022 - January 1, 2023
Contributed to recruitment profile analysis and reporting in English. Worked on onboarding and profiling activities to support team staffing needs.
Customer Support Manager at Sailing Grace Heraklion
January 1, 2021 - January 1, 2022
Handled inbound customer support and coordinated interactions to ensure smooth purchasing and customer experience. Managed multiple clients simultaneously, responded to queries via email and live chat, resolved issues with clear and empathetic communication, and coordinated with crew and transportation partners for specific customer needs, escalating when necessary.

Education

English Business Administration (with marketing orientation) at University of Piraeus
January 1, 2019 - January 1, 2023

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Non-Profit Organization, Retail, Travel & Hospitality, Media & Entertainment, Professional Services