I am a designer with 4.5 years of experience in crafting human-centered products. I specialize in design sprints, design systems, and strategies for defining end-to-end customer journeys. Over the years, I have mentored junior designers, enhanced user experiences through research and iterative design, and led projects that improved customer engagement and team efficiency. I am passionate about creating accessible and user-friendly designs that meet both business and user needs. My expertise spans from usability testing and information architecture to design collaboration and leadership. I continuously seek to grow and contribute in dynamic environments focused on delivering exceptional user experiences.

Hamza Jamal

I am a designer with 4.5 years of experience in crafting human-centered products. I specialize in design sprints, design systems, and strategies for defining end-to-end customer journeys. Over the years, I have mentored junior designers, enhanced user experiences through research and iterative design, and led projects that improved customer engagement and team efficiency. I am passionate about creating accessible and user-friendly designs that meet both business and user needs. My expertise spans from usability testing and information architecture to design collaboration and leadership. I continuously seek to grow and contribute in dynamic environments focused on delivering exceptional user experiences.

Available to hire

I am a designer with 4.5 years of experience in crafting human-centered products. I specialize in design sprints, design systems, and strategies for defining end-to-end customer journeys. Over the years, I have mentored junior designers, enhanced user experiences through research and iterative design, and led projects that improved customer engagement and team efficiency.

I am passionate about creating accessible and user-friendly designs that meet both business and user needs. My expertise spans from usability testing and information architecture to design collaboration and leadership. I continuously seek to grow and contribute in dynamic environments focused on delivering exceptional user experiences.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

English
Fluent
German
Beginner
Urdu
Fluent

Work Experience

Sr. UX/UI Designer at Carbonteq
January 8, 2024 - Present
Built a complete app using Figma AI to automate the design system creation and developer handoff, cutting manual production time. Designed engaging B2C experiences using AI-driven interactions, increasing user retention, and creating conversational interfaces. Scaled team efficiency by training junior designers on AI-powered workflows, nurturing their skill development, improving project delivery timelines, and overall team efficiency. Revamped the B2C website by utilising metrics and heatmaps, which led to an increase in traffic to previously neglected pages by 35%.
Product Designer at Arbisoft
July 24, 2024 - August 11, 2025
Enhanced user conversion rate from 1.79% to 11% by using a user-centered design approach and redesigning the user interface into a consistent web application. Expanded the design team from 2 to 4 members by developing hiring criteria and an onboarding process. Implemented a streamlined design hand-off process and took ownership of cross-functional team collaboration. Conducted 5 usability testing sessions to identify pain points and enhance user experience, resulting in a 20% increase in user satisfaction. Improved task completion rates by 90% and reduced user errors following WCAG 2.0 guidelines and design principles to enhance accessibility. Used quantitative and qualitative research to empathize with users, creating affinity maps to prioritize user needs.
Summer Intern at Augit Technologies
August 30, 2018 - August 11, 2025
Supported Senior UX designers in conducting user research and heuristic evaluations, improving the overall user journey of the product by 25%. Presented innovative solutions to stakeholders and product managers by prioritizing the information displayed on the SaaS-based website and mobile app. Assisted in front-end development tasks, contributing to user-friendly interface interactions and enhancing the app's usability by 20%.

Education

User Experience Nanodegree Graduate at Udacity
November 1, 2020 - January 1, 2021
Bachelor in Software Engineering at University of Engineering and Technology, Taxila
October 27, 2015 - August 16, 2019

Qualifications

Accessibility - First Design
January 11, 2030 - August 11, 2025
LinkedIn Hands-On with Design Systems
January 11, 2030 - August 11, 2025
Designing Emotion: How To Use Design To Move People (Online Course)
January 11, 2030 - August 11, 2025
UX Design: User Flows, Ideation, Storyboarding, and Creating Scenarios
January 11, 2030 - August 11, 2025

Industry Experience

Software & Internet, Professional Services, Education