Hope Myers

Designed wireframes and an interactive Figma prototype for a web app to reduce friction through a step-by-step approval process. Redesign of a data analysis dashboard to clarify upload methods and reduce filter confusion. Produced annotated mockups and iterated designs based on feedback, then expanded the design system with new color themes and components to support 508/WCAG accessibility compliance. Conducted stakeholder and user interviews, presented prioritized recommendations and mockups for a data-heavy landing page, and coordinated with engineering on execution details.

Led end-to-end research and Figma prototyping for an app listing experience, improving trust signals and reducing membership cancellation friction. Created mobile and desktop layout recommendations and iterated designs based on feedback to better support user needs across platforms.

Conducted A/B testing for newsletters and marketing emails to increase online donations, iterating layouts based on click-through metrics. Managed and conducted user research, supported information architecture design, and produced graphic design and video editing for social media and newsletters. Coordinated with contractors and staffed/organized multi-day events, supporting programming and participant experiences. Supported review of applications and conducted interviews as part of the John Lewis Scholars & Fellows Program.