Available to hire
Hi, I’m Hrvoje Henry Tonkovac, a Site Reliability Engineer based in Amsterdam with 7+ years of experience scaling infrastructure, reducing cloud spend, embedding observability, and automating operations across AWS and Azure. I thrive on building reliable platforms, driving cost efficiency, and enabling teams through automation and self-service tooling. My work at Booking.com, AXA, and Glooko demonstrates a track record of improving reliability, cutting costs, and delivering measurable impact.
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Expert
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Language
English
Fluent
Croatian
Fluent
Work Experience
Site Reliability Engineer at Booking.com
March 1, 2023 - PresentMigrated 200+ MySQL clusters to AWS EC2 and enhanced the in-house Python Django API for cluster management, migrating over 1000 servers from on-prem to AWS EC2. Built and deployed an AI-powered Slackbot for 2,500+ developers to answer MySQL questions using a RAG pipeline and MCP server, with an evaluation framework achieving ~70% real-world accuracy. Achieved >$4M in annual AWS cost savings by right-sizing 600+ EC2 instances without compromising reliability. Reduced engineering time by 80 hours per quarter and optimized CI/CD by rethinking software testing strategy. Improved per-cluster observability, isolated cluster faults to prevent full-job failures, and increased fleet-wide MySQL query latency by 30% via automated disk-striping. Defined and tracked an SLI for unplanned database failovers using OTEL.
Platform Engineer at AXA
August 1, 2020 - March 1, 2023Implemented a multi-regional Zero-trust Azure landing zone with central Layer 4 Firewall, cross-region routing, multiple Web Application Firewalls, a conditional DNS forwarder, and a zoned network design. Developed 50+ Terraform modules accessible through a self-service developer portal, enabling 12+ customer teams and 600+ resource deployments. Identified and fixed a critical IAM design flaw blocking cloud adoption through the cloud portal and co-led the design to unblock 10+ teams. Led modernization of legacy automation Go tooling, improving code maintainability and reducing the memory footprint of hourly jobs by over 90%. Built a DNS solution with dnsmasq for cross-cloud/on-prem resolution supporting 100+ apps.
DevOps Engineer at Glooko (via CodeCons)
September 1, 2019 - September 1, 2020Upgraded a multi-terabyte MySQL database from 5.5 to 5.7 to ensure high availability and minimize downtime; enhanced the backup system with physical backups, reducing MTTR by two weeks. Designed and implemented a comprehensive ETL infrastructure enabling real-time anonymization of customer data and seamless integration into a data warehouse, with CI/CD and IaC ensuring environment parity. Optimized AWS costs organization-wide by analyzing bills, leveraging reserved instances, and eliminating redundant infrastructure, achieving over 30% cost reductions. Deployed a highly available and observable AWS infrastructure to support six microservices using AWS ECS and MongoDB.
Back End Developer at UHP Digital d.o.o. & ReRoot d.o.o
February 1, 2017 - January 31, 2019Built and deployed full-stack web apps as a PHP developer. Developed containerized Node.js (TypeScript) microservices on AWS with GitLab CI/CD. Onboarded interns and junior developers, contributing to team scaling and knowledge sharing.
Education
B.Sc. Computer Science at University of Osijek
January 1, 2016 - January 1, 2019Qualifications
AWS Certified Solutions Architect - Professional
January 11, 2030 - February 10, 2026AWS Certified Database Specialty
January 11, 2030 - February 10, 2026Azure Identity and Access Administrator
January 11, 2030 - February 10, 2026FinOps Certified Engineer
January 11, 2030 - February 10, 2026Certified Kubernetes Administrator
January 11, 2030 - February 10, 2026Certified Kubernetes Security Specialist
January 11, 2030 - February 10, 2026Red Hat Certified Systems Administrator
January 11, 2030 - February 10, 2026Industry Experience
Software & Internet, Professional Services, Financial Services, Healthcare, Media & Entertainment
Skills
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Expert
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