2-paragraph first-person bio, friendly tone

Catarina Silva

2-paragraph first-person bio, friendly tone

Available to hire

2-paragraph first-person bio, friendly tone

Experience Level

Intermediate

Language

Portuguese
Fluent
English
Fluent
French
Beginner

Work Experience

Customer Support & Content Moderator (Independent Projects) at Independent Projects
January 1, 2023 - Present
Provided remote customer support, managed reports and feedback; assisted guests online; resolved issues; maintained service quality across channels; supported daily room preparation and guest comfort needs.
Housekeeper / Guest Service Assistant at Hotel Venceslau – Vila do Conde
January 1, 2021 - December 31, 2021
Assisted guests with local information and check-in needs; maintained room readiness and cleanliness; supported guest comfort.
Housekeeper / Guest Service Assistant at Hotel Mosteiro de Santa Clara – Vila do Conde
January 1, 2022 - December 31, 2022
Assisted guests with local information and check-in needs; maintained room readiness and cleanliness; supported guest comfort.
Guest House Operator at Autor Guest House – Vila do Conde
January 1, 2020 - December 31, 2020
Managed guest interactions, check-in/out, and local information provision; ensured room readiness and guest satisfaction.
Housekeeper / Guest Service Assistant at Autor Guest House
January 1, 2020 - January 1, 2020
Supported daily guest services, cleaning, hospitality tasks, and guest interactions.

Education

Technical Course in Tourism Animation at Escola Profissional D. Afonso Sanches – Vila do Conde
January 11, 2030 - January 19, 2026
Hotel Mosteiro de Santa Clara at Hotel Mosteiro de Santa Clara
January 1, 2022 - January 1, 2022
Hotel Venceslau at Hotel Venceslau
January 1, 2021 - January 1, 2021

Qualifications

Freelance – Remote
January 1, 2023 - January 19, 2026

Industry Experience

Travel & Hospitality, Professional Services, Education, Media & Entertainment, Retail