I am an experienced executive virtual assistant with a proven background in supporting CEOs, managing client relations, and streamlining business operations across SaaS, Senior Living, and BPO industries. I build and maintain strong relationships with senior living communities, guiding them in optimizing their profiles and showcasing live listings to boost visibility and lead generation. I have supported executives with LinkedIn outreach, lead generation, and client engagement, while managing communications and progress tracking to improve conversion rates. I also strengthen an organization's social media presence by expanding LinkedIn followers and engagement, and I apply CRM data, onboarding workflows, and AI tools to drive efficiency and better customer experiences.

Princess Egonia

I am an experienced executive virtual assistant with a proven background in supporting CEOs, managing client relations, and streamlining business operations across SaaS, Senior Living, and BPO industries. I build and maintain strong relationships with senior living communities, guiding them in optimizing their profiles and showcasing live listings to boost visibility and lead generation. I have supported executives with LinkedIn outreach, lead generation, and client engagement, while managing communications and progress tracking to improve conversion rates. I also strengthen an organization's social media presence by expanding LinkedIn followers and engagement, and I apply CRM data, onboarding workflows, and AI tools to drive efficiency and better customer experiences.

Available to hire

I am an experienced executive virtual assistant with a proven background in supporting CEOs, managing client relations, and streamlining business operations across SaaS, Senior Living, and BPO industries.

I build and maintain strong relationships with senior living communities, guiding them in optimizing their profiles and showcasing live listings to boost visibility and lead generation. I have supported executives with LinkedIn outreach, lead generation, and client engagement, while managing communications and progress tracking to improve conversion rates. I also strengthen an organization’s social media presence by expanding LinkedIn followers and engagement, and I apply CRM data, onboarding workflows, and AI tools to drive efficiency and better customer experiences.

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Experience Level

Intermediate

Language

English
Fluent

Work Experience

Hiring and Retention Specialist at Alorica Inc.
August 20, 2021 - April 20, 2023
Supported end-to-end hiring, onboarding and people operations across multiple programs; helped fast-moving teams hire efficiently while maintaining a positive and structured candidate experience; coordinated onboarding requirements and clarified role expectations; built onboarding workflows and touchpoints for new hires during their first 30–90 days; analyzed hiring and attrition data to identify trends and provide practical recommendations to improve team stability and performance.
Executive Virtual Assistant & Client Relations Associate at Purple Door Finders
September 20, 2023 - August 20, 2024
Acted as a central point of coordination between leadership, recruitment, training, and operations; built and managed onboarding workflows, communications, follow-ups and engagement programs that strengthened team connections; served as a trusted liaison between team members and leadership; reduced hiring delays and improved onboarding timelines; supported employee engagement initiatives.
Billing/Technical Support Representative at AOL – Billing Department
December 20, 2015 - September 20, 2016
Assisted customers with billing inquiries, account adjustments, and technical troubleshooting; delivered high-quality support to reduce billing disputes and increase customer satisfaction.
Customer Service Representative / Subject Matter Expert
October 20, 2016 - February 20, 2018
Assisted customers with billing inquiries and account issues in the Retail / Financial sector; performed account adjustments and provided technical troubleshooting support.

Education

Add your educational history here.

Qualifications

Bachelor of Science in Information and Communication Technology
January 11, 2030 - February 11, 2026
Bachelor of Science in Information and Communication Technology
January 11, 2030 - February 11, 2026

Industry Experience

Software & Internet, Healthcare, Professional Services, Media & Entertainment, Retail