I am a multilingual customer service and sales professional with a strong background in telemarketing, technical assistance, and client relations. My creative journey in the performing arts has honed my adaptability and communication skills, allowing me to thrive in fast-paced environments. I am passionate about music and have enjoyed performing both as a solo artist and as part of various bands.

Ian KAPOUDJIAN

I am a multilingual customer service and sales professional with a strong background in telemarketing, technical assistance, and client relations. My creative journey in the performing arts has honed my adaptability and communication skills, allowing me to thrive in fast-paced environments. I am passionate about music and have enjoyed performing both as a solo artist and as part of various bands.

Available to hire

I am a multilingual customer service and sales professional with a strong background in telemarketing, technical assistance, and client relations. My creative journey in the performing arts has honed my adaptability and communication skills, allowing me to thrive in fast-paced environments. I am passionate about music and have enjoyed performing both as a solo artist and as part of various bands.

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Language

French
Fluent
Spanish; Castilian
Advanced
English
Advanced

Work Experience

Customer Service & Sales Representative at Michael Kors
November 1, 2024 - August 1, 2025
Responsible for customer support, order management, sales, and resolving customer complaints.
Sales Representative at GetAround
September 1, 2021 - April 1, 2023
Focused on outbound sales, customer acquisition, and CRM management.
Technical Support Assistant at Verisure Alarms
June 1, 2019 - April 1, 2021
Provided technical troubleshooting and customer assistance for security systems.
Customer Service Agent at Volotea Airlines
April 1, 2019 - June 1, 2019
Assisted with booking support, flight changes, and passenger assistance.
Administrative Assistant at CLC Productions
September 1, 2010 - December 1, 2010
Provided administrative support in audiovisual production.

Education

Vocational Training Diploma in Audiovisual Production at Unknown
January 1, 2007 - January 1, 2009
High School Diploma – Science & Tertiary Technologies at Unknown
January 1, 2006 - January 1, 2006

Qualifications

Vocational Training Diploma in Audiovisual Production (Production Management)
January 1, 2007 - January 1, 2009
High School Diploma – Science & Tertiary Technologies (Commercial Communication)
January 1, 2006 - December 31, 2006

Industry Experience

Media & Entertainment, Travel & Hospitality, Professional Services