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Ian KAPOUDJIAN

Available to hire

I am a multilingual customer service and sales professional with a strong background in telemarketing, technical assistance, and client relations.

About

I am a multilingual customer service and sales professional with a strong background in telemarketing, technical assistance, and client relations. My creative journey in the performing arts has honed my adaptability and communication skills, allowing me to thrive in fast-paced environments. I am passionate about music and have enjoyed performing both as a solo artist and as part of various bands.

  • 4 years' experience
  • Joined February 2026

Languages

  • FrenchFluent
  • Spanish; CastilianAdvanced
  • EnglishAdvanced

Industry experience

  • Media & Entertainment
  • Travel & Hospitality
  • Professional Services

Work experience· 5 roles

Customer Service & Sales Representative · Michael KorsNov 2024 – Aug 2025 · 10 mos

Responsible for customer support, order management, sales, and resolving customer complaints.

Sales Representative · GetAroundSep 2021 – Apr 2023 · 1 yr 8 mos

Focused on outbound sales, customer acquisition, and CRM management.

Technical Support Assistant · Verisure AlarmsJun 2019 – Apr 2021 · 1 yr 11 mos

Provided technical troubleshooting and customer assistance for security systems.

Customer Service Agent · Volotea AirlinesApr 2019 – Jun 2019 · 3 mos
Administrative Assistant · CLC ProductionsSep 2010 – Dec 2010 · 4 mos

Education

Vocational Training Diploma in Audiovisual Production · Unknown2007 – 2009
High School Diploma – Science & Tertiary Technologies · Unknown2006

Certifications and awards

Vocational Training Diploma in Audiovisual Production (Production Management)2007 – 2009
High School Diploma – Science & Tertiary Technologies (Commercial Communication)2006

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