I’m Claudia Trejo, a graphic designer and communications specialist from Guatemala with experience creating strong visual identities through digital illustration, imagery, and typography. I enjoy translating brand goals into clear, compelling design solutions—especially where branding, social media, and visual consistency matter most. Beyond design, I’ve also worked in customer support and medical scheduling roles, and I’ve coached English as well. I’m collaborative by nature, accustomed to coordinating with creative teams and stakeholders, and I bring a punctual, adaptable approach to every project—whether it’s branding for a client or supporting operations in a fast-paced environment.…

Claudia Trejo

I’m Claudia Trejo, a graphic designer and communications specialist from Guatemala with experience creating strong visual identities through digital illustration, imagery, and typography. I enjoy translating brand goals into clear, compelling design solutions—especially where branding, social media, and visual consistency matter most. Beyond design, I’ve also worked in customer support and medical scheduling roles, and I’ve coached English as well. I’m collaborative by nature, accustomed to coordinating with creative teams and stakeholders, and I bring a punctual, adaptable approach to every project—whether it’s branding for a client or supporting operations in a fast-paced environment.…

Available to hire

I’m Claudia Trejo, a graphic designer and communications specialist from Guatemala with experience creating strong visual identities through digital illustration, imagery, and typography. I enjoy translating brand goals into clear, compelling design solutions—especially where branding, social media, and visual consistency matter most.

Beyond design, I’ve also worked in customer support and medical scheduling roles, and I’ve coached English as well. I’m collaborative by nature, accustomed to coordinating with creative teams and stakeholders, and I bring a punctual, adaptable approach to every project—whether it’s branding for a client or supporting operations in a fast-paced environment.

See more

Language

English
Advanced
Spanish; Castilian
Fluent

Work Experience

Claims Specialist at Concentrix
August 1, 2025 - September 30, 2026
Onboarding Specialist & Tech Support at World Connection
February 1, 2024 - September 30, 2024
Supported onboarding processes, handled technical support tasks, configured IP servers, and completed facilities programming.
Onboarding Specialist at World Connection
February 1, 2024 - September 1, 2024
Supported onboarding processes and provided technical support, including IP server configuration and facilities programming.
Onboarding Specialist / Technical Support at World Connection
February 1, 2024 - September 30, 2024
Onboarding support, technical support, IP servers configuration, and facilities programming.
Medical appointment scheduling & IT back-office support at Doctor Online - INS
December 1, 2023 - Present
Scheduled medical appointments, sent appointment reminders, and provided IT back-office support on Sundays.
Doctor Online - INS (Freelance, Sundays): Medical appointment scheduling / IT back-office support at Doctor Online - INS
December 1, 2023 - Present
Scheduled medical appointments, sent appointment reminders, and supported IT back-office operations.
Doctor Online - INS (Freelance, Sundays) - Appointment Scheduling / IT Back-office Support at Doctor Online - INS
December 1, 2023 - Present
Medical appointment scheduling, appointment reminders, and IT back-office support.
English Coach at E4CC
May 1, 2023 - September 30, 2023
Coached English language skills (details not specified).
Marketing & Graphic Design Coordinator at Sergrupot S.A (Family Business)
January 1, 2023 - Present
Coordinated marketing activities, created graphic design materials, and managed social media and branding. Also supported graphic projects for clients.
Marketing department coordination / Graphic design / Social media & branding management at Sergrupot S.A (Family Business)
January 1, 2023 - Present
Coordinated marketing activities, produced graphic design for client needs, and managed social media and branding.
Graphic Design & Marketing Department Coordination / Social Media & Branding Management at Sergrupot S.A (Family Business)
January 1, 2023 - Present
Coordinated the marketing department, handled graphic design, managed social media and branding, and delivered client graphic projects.
Technical Support (Quantum Fiber) at VXI Technical Support
July 1, 2022 - May 31, 2023
Provided technical support for internet services as part of a customer-facing support operation.
Technical Support (Quantum Fiber) / Quantum Fiber at VXIT
July 1, 2022 - May 1, 2023
Provided technical support for internet services.
Technical Support (Quantum Fiber) at VXIT
July 1, 2022 - May 31, 2023
Technical support for Quantum Fiber (details not specified).
Technical Support (WIX) at TELUS International Technical Support
November 1, 2021 - June 30, 2022
Resolved customer technical requests for the WIX platform.
Technical Support (WIX) at TELUS International
November 1, 2021 - June 30, 2022
Technical support for WIX (details not specified).
Medical Interpreter (temporary, mid-shift) at Teleperformance
March 1, 2021 - June 30, 2021
Interpreted medical information in a temporary role on a mid-shift schedule.
Medical Interpreter (temporary, mid-shift) at TELUS International
March 1, 2021 - June 1, 2021
Interpreted medical information in a temporary mid-shift role.
Medical Interpreter (temporary, mid-shift) / Technical Support (WIX) at TELUS International
March 1, 2021 - June 30, 2021
Provided medical interpretation on a temporary, mid-shift schedule.
Recruiter / Initial candidate contact / Psychometric testing at Sergrupot S.A (Family Business)
June 1, 2020 - Present
Performed initial candidate outreach, conducted technical assessments, supported psychometric testing, validated data, and followed up with hiring steps.
Recruiter at Sergrupot S.A (Family Business)
June 1, 2020 - Present
Conducted initial candidate contact, performed technical assessments, administered psychometric testing, and supported data validation with follow-up.
Technical Support (WIX) at TELUS International Technical Support
February 1, 2020 - February 28, 2021
Handled technical support requests related to the WIX platform.
Technical Support (WIX) at TELUS International
February 1, 2020 - February 28, 2021
Technical support (WIX) for the 24/7 Intouch period listed in the resume.
Customer Service / Tech Support (FOSSIL) at 24/7 Intouch
July 1, 2019 - December 1, 2019
Provided customer service and technical support for retail-related inquiries.
Customer Service / Tech Support at 24/7 Intouch
July 1, 2019 - December 31, 2019
Customer service and technical support for FOSSIL (details not specified).
Freelance Graphic Designer
January 1, 2018 - December 31, 2022
Created Adobe visual projects including logo and icon design and brand manual materials.
Customer Service at Conduent (UPS)
September 1, 2017 - June 30, 2019
Provided customer service support for UPS.
Customer Service Representative (UPS) at Conduent
September 1, 2017 - June 1, 2019
Handled customer service requests and support for UPS-related issues.
Customer Service Representative at Conduent (UPS)
September 1, 2017 - June 30, 2019
Customer service for UPS (details not specified).
Customer Service Representative (Net 10 Wireless) at Allied Global
April 1, 2017 - September 1, 2017
Supported customers with wireless service inquiries and issue resolution.
Customer Service Representative at Allied Global (Net 10 Wireless)
April 1, 2017 - September 30, 2017
Customer service for Net 10 Wireless (details not specified).

Education

Bachelor's Degree in Communication Sciences and Graphic Design at Universidad Galileo
January 11, 2030 - September 27, 2026
Bachelor's Degree in Communication Sciences and Graphic Design at Universidad Galileo
January 11, 2030 - September 27, 2026
Bachelor's Degree in Communication Sciences and Graphic Design at Universidad Galileo
January 11, 2030 - September 27, 2026

Qualifications

Adobe InDesign
January 11, 2030 - September 27, 2026
Adobe Illustrator
January 11, 2030 - September 27, 2026
Professional Nail Technician Certification
January 11, 2030 - September 27, 2026
Adobe InDesign and Illustrator Certification
January 11, 2030 - September 27, 2026
Professional Nail Technician Certification
January 11, 2030 - September 27, 2026
Adobe Certified (InDesign and Illustrator)
January 11, 2030 - September 27, 2026
Professional Nail Technician Certification
January 11, 2030 - September 27, 2026

Industry Experience

Media & Entertainment, Telecommunications, Healthcare, Education, Professional Services, Other