Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I'm Estefanny Pérez, a qualified mechatronics engineer with a track record of successful project management and a passion for delivering high-quality, scalable engineering solutions. I place a strong emphasis on customer satisfaction, teamwork, and clear communication, which has allowed me to cultivate a culture of trust and shared accountability in my past positions. I'm enthusiastic to advance my career and make a meaningful contribution to the field of mechatronics engineering.…I'm Estefanny Pérez, a qualified mechatronics engineer with a track record of successful project management and a passion for delivering high-quality, scalable engineering solutions. I place a strong emphasis on customer satisfaction, teamwork, and clear communication, which has allowed me to cultivate a culture of trust and shared accountability in my past positions. I'm enthusiastic to advance my career and make a meaningful contribution to the field of mechatronics engineering.

Estefanny Pérez

Project Manager, Developer, Programmer, +2





I'm Estefanny Pérez, a qualified mechatronics engineer with a track record of successful project management and a passion for delivering high-quality, scalable engineering solutions. I place a strong emphasis on customer satisfaction, teamwork, and clear communication, which has allowed me to cultivate a culture of trust and shared accountability in my past positions. I'm enthusiastic to advance my career and make a meaningful contribution to the field of mechatronics engineering.…I'm Estefanny Pérez, a qualified mechatronics engineer with a track record of successful project management and a passion for delivering high-quality, scalable engineering solutions. I place a strong emphasis on customer satisfaction, teamwork, and clear communication, which has allowed me to cultivate a culture of trust and shared accountability in my past positions. I'm enthusiastic to advance my career and make a meaningful contribution to the field of mechatronics engineering.

Available to hire

I’m Estefanny Pérez, a qualified mechatronics engineer with a track record of successful project management and a passion for delivering high-quality, scalable engineering solutions.

I place a strong emphasis on customer satisfaction, teamwork, and clear communication, which has allowed me to cultivate a culture of trust and shared accountability in my past positions. I’m enthusiastic to advance my career and make a meaningful contribution to the field of mechatronics engineering.

Language

Spanish; Castilian

Fluent

English

Advanced

German

Intermediate

Work Experience

Project Manager at KM2 Solutions

May 1, 2023 - Present

Managed project scope, resources, timelines, and budgets to meet or exceed project goals and objectives, while adhering to industry standards and best practices. Facilitated communication and collaboration among stakeholders, including clients, suppliers, and internal teams, to foster a culture of trust and shared accountability. Led the implementation of new programs for new clients, collaborating with cross-functional teams to deliver high-quality solutions that align with business objectives. Successfully implemented new programs (lines of business) for existing clients, ensuring on-time and within-budget delivery while meeting or exceeding customer expectations. Maintained a strong focus on customer satisfaction, working closely with clients to understand their needs and deliver solutions that exceed expectations.

Customer Service Agent at 24/7 InTouch

December 1, 2021 - May 1, 2023

Maintained detailed records of customer interactions, including inquiries, complaints, and resolutions, to ensure consistent and accurate customer service. Used a comprehensive knowledge base, FAQs, and training resources for accurate customer support. Effectively handle customer inquiries and complaints through various channels while providing exceptional customer service and resolving issues efficiently. Stay current on customer service trends, best practices, and technology. Leverage customer feedback and insights to identify areas for improvement and make data-driven recommendations to management.

Controller - Wonderware SCADA at Gildan Honduras Trading

November 1, 2015 - March 1, 2021

Managed and supervised a team of engineers and technicians responsible for the implementation, maintenance, and optimization of Wonderware SCADA systems. Developed and executed SCADA system procedures, standards, and best practices, ensuring compliance with company policies, industry standards, and regulatory requirements. Implemented and maintained data management and reporting systems to ensure accurate and timely information is available for decision-making purposes. Monitored and analyzed key performance indicators (KPIs) to identify areas for improvement and implement corrective actions, driving continuous process optimization. Demonstrated strong leadership, communication, and collaboration skills in all SCADA system-related activities, fostering a culture of teamwork, innovation, and continuous improvement.

Instrumentation Coordinator — Condition Based Maintenance at Gildan Honduras Trading

June 1, 2011 - October 1, 2015

Oversaw the verification and calibration of critical instrumentation equipment, including temperature, pressure, and weight (scales) meters, ensuring accurate measurements and optimal performance. Facilitated Reliability Centered Maintenance (RCM) Level 1 training programs, educating internal staff on RCM principles, practices, and techniques, and empowering them to proactively identify and address device failures. Led RCM data collection, analysis, and reporting efforts, providing actionable insights to stakeholders and facilitating data-driven decision-making. Provided in-the-moment support for automation devices issues, collaborating with cross-functional teams, such as engineering and maintenance, to quickly resolve device malfunctions and minimize downtime.