I am a Digital Marketing Specialist with 7 years of experience in market research, social media, and SEO copywriting. I excel at creating impactful content and optimizing performance through data insights. I’m a fast learner who thrives under pressure and adapts to industry trends, building end-to-end social media strategies that drive growth and engagement across platforms.

Iffah Eris

I am a Digital Marketing Specialist with 7 years of experience in market research, social media, and SEO copywriting. I excel at creating impactful content and optimizing performance through data insights. I’m a fast learner who thrives under pressure and adapts to industry trends, building end-to-end social media strategies that drive growth and engagement across platforms.

Available to hire

I am a Digital Marketing Specialist with 7 years of experience in market research, social media, and SEO copywriting. I excel at creating impactful content and optimizing performance through data insights.

I’m a fast learner who thrives under pressure and adapts to industry trends, building end-to-end social media strategies that drive growth and engagement across platforms.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Malay
Advanced
Indonesian
Advanced

Work Experience

SMM Manager at Octa
April 1, 2025 - November 16, 2025
Led end-to-end social media marketing for Tam Badan and Ahapay; built presence across Facebook, Instagram, Threads, and Twitter/X; created new pages from zero; drove 539K+ impressions in one month and grew Facebook followers to 3.5K+.
Social Media and Community Specialist (Freelance Contract) at Mask EX
February 1, 2024 - February 1, 2024
Managed social media and community engagement remotely, driving follower growth and engagement; oversaw Telegram and Discord communities; produced market updates, coin analyses, and campaign posts; supported events and campaigns.
Social Media and Community Specialist at Mask EX
February 1, 2024 - February 1, 2024
Managed social media and community engagement remotely, driving 60% follower growth and a 35% boost in engagement within six months; moderated crypto community and produced high-impact content including market updates and campaign posts.
Editor Intern at First Board Sdn Bhd
January 31, 2024 - January 31, 2024
Co-edited and produced high-quality articles across lifestyle, business, travel, and food verticals; optimized content for SEO using Yoast; built websites and landing pages; created backlink strategies and monitored domain authority; collaborated with teams.
Editor Intern at Firstboard Sdn Bhd
January 31, 2024 - January 31, 2024
Co-edited and produced 10 high-quality articles per week across lifestyle, business, travel, and food; optimized for SEO; created web pages and press features; managed on-page editorial tasks and community interactions.
Marketing Copywriter at Das Abdul Global Sdn Bhd
January 31, 2022 - January 31, 2022
Managed Facebook page with 160K followers and a community of 200 agents; produced copy for photos, videos, and campaign posts; supported on-ground marketing events; basic video editing.
SEO Copywriter Intern at Steriffic Agency
August 1, 2021 - August 1, 2021
Produced 10 articles daily (~300 words each) to support SEO content strategies; created websites and landing pages for SEO purposes; edited videos; managed Facebook page and community engagement; supported events and external activities.
SEO Copywriter Intern at Sterific Agency
December 31, 2018 - December 31, 2018
Produced SEO-focused content including web pages and blog posts; gained hands-on SEO tools experience; helped with on-page and off-page optimization.
Marketing Copywriter at Ikon Benua Sdn Bhd
November 30, 2018 - November 30, 2018
Created persuasive copy for various marketing materials; collaborated with the marketing team to brainstorm and plan content; supported PR and campaigns.
Marketing Research Associate (Contract) at Ikon Benua Sdn Bhd
November 30, 2018 - November 30, 2018
Managed Facebook page with a large following and a community group; produced copy for photos, videos, and campaign posts; supported marketing initiatives; oversaw Instagram and Telegram channels; supported events.
Marketing Copywriter at Icon Benua Sdn Bhd
September 1, 2017 - September 1, 2017
Produced content for marketing initiatives; collaborated with marketing team; supported client campaigns.

Education

Bachelor's Degree in New Media Communications (Hons.) at Universiti Teknologi MARA (UiTM), Shah Alam
March 1, 2017 - September 1, 2017
Diploma in New Media and Content Entrepreneurship at Universiti Teknologi MARA (UiTM), Melaka
January 11, 2030 - November 16, 2025
Bachelor's Degree in New Media Communications (Honors) at Universiti Teknologi MARA (UiTM), Shah Alam
January 11, 2030 - November 16, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Retail, Travel & Hospitality, Education