Available to hire
Hi, I’m Igor Zivkovic. I’m a client-focused digital marketing and account management professional with 6+ years of experience driving client success across SEO, social, and performance marketing. I translate complex data into actionable insights, build trust with clients, and lead cross-functional teams to deliver on strategy and results.
I’m known for a hands-on, proactive approach from kickoff through renewal—keeping clients informed, aligning timelines and scope, and continuously refining campaigns to maximize impact and ROI.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Language
English
Fluent
Work Experience
Senior Marketing Project Manager (Team Lead, Client Success & Operations) at Serotina Media Inc.
August 1, 2025 - PresentLead project management, client delivery, and operations for digital, social, and SEO accounts, ensuring campaigns are delivered on time, on brand, and on strategy. Fostered strong client relationships through weekly calls, proactive communication, and transparent reporting. Oversee timelines, scopes, and team alignment across strategy, creative, and production. QA all deliverables before launch, maintain consistency and performance accuracy. Streamlined workflow and onboarding processes to improve collaboration and response times. Partner with creative and strategy teams to refine campaign messaging and engagement tactics that elevate client results. Identify risks early and implement mitigation plans to keep projects on track.
Marketing Project Manager at Digital Silk
July 1, 2024 - April 1, 2025Acted as primary client contact, aligning strategy and expectations through consistent communication. Oversee SEO and paid media performance, tracking KPIs and optimizing campaigns to improve ROI. Managed budgets and resources to maintain efficiency and scope compliance. Collaborated with creative and strategy teams to align messaging and on-page SEO for stronger visibility. Produced reports and dashboards to deliver data-driven insights and strategic recommendations. Supported Agile workflows through daily check-ins, sprint planning, and proactive risk management.
Senior Digital Marketing Manager at C&D Group
September 1, 2019 - June 1, 2024Directed community management and digital marketing efforts for multiple clients, improving engagement by 20%+ and driving sustained audience growth. Developed and executed content strategies across social and web platforms. Led community engagement, sentiment management, and brand reputation initiatives. Created data-driven reports to present growth, sentiment, and engagement metrics. Collaborated with creative teams on visuals, copy, and campaigns tailored to target audiences.
Social Media Manager at FCB Canada
April 1, 2018 - July 1, 2019Executed paid social and content marketing strategies, increasing brand visibility and engagement. Led digital PR and content marketing initiatives, driving 30% organic reach growth and strengthening client relationships. Managed paid social campaigns, exceeding ROI targets through precise audience targeting and creative optimization. Collaborated with creative teams to produce compelling, data-driven content that improved brand sentiment.
Social Manager at FCB Canada
April 1, 2018 - July 1, 2019Developed and executed social strategies that increased brand visibility and engagement by 25% across multiple clients. Led digital PR and content-marketing efforts, driving a 30% growth in organic reach. Managed paid social campaigns that exceeded ROI targets through audience segmentation, and improved brand sentiment by 15% via proactive community and reputation management.
Videographer, Photographer & Editor at Self-employed (igorzivkovic.com)
January 1, 2005 - December 31, 202420 years producing and directing video and photo content for global brands including Honda and Mayweather Promotions, managing full-cycle production from concept through post; the hands-on creative foundation behind the content-operations work led today.
Senior Marketing Project Manager (Team Lead, Client Success & Operations) at Serotin a Media Inc.
August 1, 2025 - PresentLead project management, client delivery, and operations for digital, social, and SEO accounts, ensuring campaigns are delivered on time, on brand, and on strategy. Foster strong client relationships through weekly calls, proactive communication, and transparent reporting. Oversee timelines, scopes, and team alignment across strategy, creative, and production. QA all deliverables before launch; streamline workflows and onboarding. Partner with creative and strategy teams to refine messaging and engagement tactics; identify risks early and implement mitigation plans to keep projects on track.
Senior Digital Marketing Manager at C & D Group
September 1, 2019 - June 30, 2024Directed community management and digital marketing efforts for multiple clients, improving engagement and driving sustained audience growth. Developed and executed content strategies across social and web platforms; led community engagement, sentiment management, and brand reputation initiatives. Created data-driven reports to present growth, sentiment, and engagement metrics; collaborated with creative teams on visuals, copy, and campaigns tailored to target audiences.
Education
Bachelor's Degree in Business Management & Marketing at University of Montenegro, Bar
January 1, 2009 - January 1, 2013Bachelor's Degree in Business Management & Marketing at University of Montenegro, Bar
January 1, 2009 - January 1, 2013Bachelor's Degree in Business Management & Marketing at University of Montenegro, Bar
January 1, 2009 - January 1, 2013Qualifications
Industry Experience
Media & Entertainment, Professional Services, Software & Internet, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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