Available to hire
In my full-time job, I’m responsible for creating brand strategy and communication schedules, along with creating content for Facebook, Instagram, and LinkedIn. I also collaborate with a content creator on TikTok. However, I’d like to change industries to ones that inspire me more. I hope I’ll be able to prove myself :)
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Italian
Advanced
German
Advanced
Norwegian
Intermediate
Polish
Fluent
Work Experience
Customer Service Specialist at Simply Contact
April 1, 2025 - October 13, 2025Support in Polish or English via email or live chat: responding to inquiries regarding the transport company's services, handling complaints and helping to solve current problems
Receptionist at Pracownia Hairetic
July 1, 2024 - October 13, 2025Welcoming and caring for guests; Answering phones, scheduling appointments; Cooperation with hairdressers
English-speaking Customer Service Specialist at Ops Talent
December 1, 2023 - October 13, 2025English-speaking customer service via email or live chat: responding to inquiries regarding courier services, handling complaints, and helping to solve current problems
Customer Service Specialist at Aquapark Wroclaw
October 1, 2023 - October 13, 2025Customer service: suggesting the best offer, resolving technical issues, resolving conflicts; Training new employees
Social Media and Copywriting Specialist at TechniSat
January 1, 2026 - PresentCreating graphic and text content for the brand's social media channels; Contacting content creators to establish collaborations; Translating and editing German texts; Creating product descriptions
Customer Service Specialist at Simply Contact
September 1, 2024 - April 1, 2025Customer service in Polish or English: responding to inquiries, handling complaints, and helping resolve any issues; Training new employees
Customer Service Specialist in English at Ops Talent
October 1, 2023 - December 1, 2023English-speaking customer service via email or live chat: responding to inquiries, handling complaints and helping resolve any issues
Customer Service Specialist at Aquapark Wroclaw
July 1, 2021 - October 1, 2023Professional customer service: suggesting the best offer, resolving technical issues or potential conflicts; Training new employees
Education
Bachelor’s degree at University of Wroclaw
January 1, 2022 - January 1, 2025Student exchange at Accademia Ligustica di Belle Arti di Genova
January 1, 2024 - January 1, 2025Master’s degree at University of Lower Silesia (DSW)
January 1, 2025 - October 13, 2025Master's at Uniwersytet Dolnościsląski DSW
January 1, 2025 - April 9, 2026Student Exchange at Accademia Ligustica di Belle Arti di Genova
January 1, 2024 - January 1, 2025Bachelor at Uniwersytet Wrocławski
January 1, 2022 - January 1, 2025Masters in Media Design and Image Marketing at Uniwersytet Dolnośląski
January 1, 2025 - April 23, 2026Student Exchange, Creative Studies at Accademia Ligustica di Belle Arti di Genova
January 1, 2024 - January 1, 2025Bachelor, History of Art at Uniwersytet Wrocławski
January 1, 2022 - January 1, 2025Qualifications
Digital Marketing
June 1, 2024 - October 13, 2025Effective communication
June 1, 2024 - October 13, 202590-hour Copywriting Course
June 1, 2024 - October 13, 2025Content Writer
September 1, 2025 - October 13, 202590-hour Copywriting Course
June 1, 2024 - April 9, 2026Digital Marketing
June 1, 2024 - April 9, 2026Effective Communication
June 1, 2024 - April 9, 2026Digital Marketing
June 1, 2024 - April 23, 2026Effective Communication
June 1, 2024 - April 23, 202690-hour Copywriting Course
June 1, 2024 - April 23, 2026Content Writer
September 1, 2025 - April 23, 2026Industry Experience
Media & Entertainment, Education, Professional Services, Travel & Hospitality, Transportation & Logistics, Retail, Computers & Electronics
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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