I am an experienced IT Technician with a solid 13 years in computer GSM and data systems equipment repair, both software and hardware. Alongside, I've managed sound and lighting equipment for local and external parties, showcasing my ability to coordinate events and manage technical setups efficiently. My background also includes coordinating HSE in the petroleum domain and assisting in IT management for assembling and disassembling laptops and desktops. I pride myself on being responsible and communicative with customers while leading teams to meet targets in buying and selling equipment. I have hands-on experience with various systems including Mac OS, and I am always eager to bring technical support and management expertise to new challenges.

Iheb Ghamgui

I am an experienced IT Technician with a solid 13 years in computer GSM and data systems equipment repair, both software and hardware. Alongside, I've managed sound and lighting equipment for local and external parties, showcasing my ability to coordinate events and manage technical setups efficiently. My background also includes coordinating HSE in the petroleum domain and assisting in IT management for assembling and disassembling laptops and desktops. I pride myself on being responsible and communicative with customers while leading teams to meet targets in buying and selling equipment. I have hands-on experience with various systems including Mac OS, and I am always eager to bring technical support and management expertise to new challenges.

Available to hire

I am an experienced IT Technician with a solid 13 years in computer GSM and data systems equipment repair, both software and hardware. Alongside, I’ve managed sound and lighting equipment for local and external parties, showcasing my ability to coordinate events and manage technical setups efficiently. My background also includes coordinating HSE in the petroleum domain and assisting in IT management for assembling and disassembling laptops and desktops.

I pride myself on being responsible and communicative with customers while leading teams to meet targets in buying and selling equipment. I have hands-on experience with various systems including Mac OS, and I am always eager to bring technical support and management expertise to new challenges.

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Experience Level

Intermediate
Intermediate
Intermediate

Language

Arabic
Fluent
French
Advanced
English
Advanced
Italian
Intermediate

Work Experience

Sales & IT Assistant at Nakhil for Used Computers (CR7), Sharjah, UAE
February 1, 2023 - Present
Engaged with customers to understand technical needs and recommend suitable products. Assembled and refurbished Mac laptops, ensuring quality and performance. Collaborated with team to meet daily sales and technical targets (20+ laptops/day). Provided post-sale support and technical assistance to clients.
Store Manager & IT Technician at Technologie Store, Tunisia
December 31, 2022 - July 14, 2025
Managed retail operations, including customer service, sales, and inventory. Built strong client relationships and handled inquiries and product recommendations. Repaired and maintained PCs, laptops, tablets, and GSM devices. Delivered technical support and data recovery services. Led a team in organizing promotional events and technical workshops.
Sound & Light Manager (Freelance) at Various Hotels & Events, Tunisia & UAE
December 31, 2022 - July 14, 2025
Coordinated with event teams to deliver high-quality sound and lighting experiences. Communicated with clients to understand event requirements and ensure satisfaction. Supported international events and tours in Dubai and the Emirates.
HSE Coordinator at Schlumberger, Tunisia
December 31, 2009 - July 14, 2025
Monitored construction site safety and emergency preparedness. Conducted inspections and managed documentation for logistics and compliance.
Network Project Manager (Freelance) at Sfax, Tunisia
December 31, 2007 - July 14, 2025
Led network installation projects for educational institutions. Provided technical support and training on Linux and Windows systems.
Manager shop at Technologie store, Tunisia
December 31, 2022 - July 14, 2025
Maintained all types of PCs including laptops and desktops. Handled GSM software and hardware maintenance on mobiles and tablets. Responsibilities included sales and purchases of new and used equipment, email creation, data recovery, event setups, and troubleshooting motherboard and graphical problems. Managed applications and software across various domains, server sales and assembly, and MacBook assembly and disassembly with iOS systems.
IT Assistant at Nakhil for used computer (CR7), Sherjah Emirates
February 1, 2023 - Present
Assembled and disassembled Mac laptops, managed Mac OS installations from OS Lion to Monterey. Worked on a team with daily targets focused on assembling 20 laptops per technician.
Manager Sound Light Hotels Party at Various Hotels and Lounges in Tunisia and Emirates
December 31, 2007 - July 14, 2025
Managed sound and lighting equipment for events and parties at hotels and lounges including HOTEL SAPHIR MONASTIR, HOTEL JAZZ TOUR KHALAF SOUSSE, HOTEL TEJ MARHABA SOUSSE, LOUNGE GAMMART TUNIS, and company tours in Dubai. Freelance work involved managing sound and lighting setups for entertainment events.
Coordinator Hse at Schlumberger, Tunisia
December 31, 2009 - July 14, 2025
Monitored movement and management of construction activities, responsible team member for fire emergency, inspected trucks, cranes and forklifts, controlled documentations including delivery notes and shipment manifests.

Education

BTP in Computer Science at CSFE Training Institute, Tunisia
February 1, 2004 - June 30, 2007
Baccalaureate at High school technique
February 1, 2004 - June 30, 2007

Qualifications

CSFE Training
January 1, 2007 - December 31, 2007

Industry Experience

Computers & Electronics, Retail, Travel & Hospitality, Professional Services, Telecommunications, Energy & Utilities