Iheb Ghamgui
I am an experienced IT Technician with a solid 13 years in computer GSM and data systems equipment repair, both software and hardware.
About
I am an experienced IT Technician with a solid 13 years in computer GSM and data systems equipment repair, both software and hardware. Alongside, I’ve managed sound and lighting equipment for local and external parties, showcasing my ability to coordinate events and manage technical setups efficiently. My background also includes coordinating HSE in the petroleum domain and assisting in IT management for assembling and disassembling laptops and desktops.
I pride myself on being responsible and communicative with customers while leading teams to meet targets in buying and selling equipment. I have hands-on experience with various systems including Mac OS, and I am always eager to bring technical support and management expertise to new challenges.
- 18 years' experience
- Joined July 2025
Languages
- ArabicFluent
- FrenchAdvanced
- EnglishAdvanced
- ItalianIntermediate
Industry experience
- Computers & Electronics
- Retail
- Travel & Hospitality
- Professional Services
- Telecommunications
- Energy & Utilities
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Work experience· 9 roles
Assembled and disassembled Mac laptops, managed Mac OS installations from OS Lion to Monterey. Worked on a team with daily targets focused on assembling 20 laptops per technician.
Engaged with customers to understand technical needs and recommend suitable products. Assembled and refurbished Mac laptops, ensuring quality and performance. Collaborated with team to meet daily sales and technical targets (20+ laptops/day). Provided post-sale support and technical assistance to clients.
Maintained all types of PCs including laptops and desktops. Handled GSM software and hardware maintenance on mobiles and tablets. Responsibilities included sales and purchases of new and used equipment, email creation, data recovery, event setups, and troubleshooting motherboard and graphical problems. Managed applications and software across various domains, server sales and assembly, and MacBook assembly and disassembly with iOS systems.
Education
Certifications and awards
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