I am a highly skilled and certified cybersecurity professional with deep practical knowledge and hands-on experience in protecting enterprise assets and infrastructure. I am a subject matter expert in server & application support, database development & administration, rollouts & deployment, log analysis, network troubleshooting, incident and change management. I am passionate about cybersecurity and eager to explore new opportunities in this ever-evolving field, continually learning to stay ahead of emerging threats and technologies.

Paul Poljaković

I am a highly skilled and certified cybersecurity professional with deep practical knowledge and hands-on experience in protecting enterprise assets and infrastructure. I am a subject matter expert in server & application support, database development & administration, rollouts & deployment, log analysis, network troubleshooting, incident and change management. I am passionate about cybersecurity and eager to explore new opportunities in this ever-evolving field, continually learning to stay ahead of emerging threats and technologies.

Available to hire

I am a highly skilled and certified cybersecurity professional with deep practical knowledge and hands-on experience in protecting enterprise assets and infrastructure. I am a subject matter expert in server & application support, database development & administration, rollouts & deployment, log analysis, network troubleshooting, incident and change management.

I am passionate about cybersecurity and eager to explore new opportunities in this ever-evolving field, continually learning to stay ahead of emerging threats and technologies.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

German
Fluent
English
Fluent
Swedish
Fluent

Work Experience

IT Monitoring - Service Control Room at GIT Monitoring
October 1, 2023 - September 24, 2025
Monitored servers, networks, databases, services and web applications, ensuring optimal performance and uptime. Addressed system alerts, investigated root causes, resolved and escalated issues as needed, and managed/used IAM tools (CyberArk and Okta) in compliance with security policies. Used ITSM platforms like ServiceNow, Jira, and Confluence, along with jump servers, Active Directory, and scripting tools (Linux batch files, PowerShell) to streamline operations and maintain system integrity.
Cyber Security Analyst at E.ON
August 1, 2021 - September 24, 2025
Analyzed security incidents using a central SIEM platform, ensuring compliance with ISO 27001 and SANS Incident Handling standards. Detected and investigated anomalies in enterprise IT security environments using tools like Splunk, FireEye, Palo Alto XSOAR, and Zscaler; documented incidents and escalated to L2 analysts when necessary. Used VirusTotal and Microsoft 365 to support incident response processes.
Application & Migration Support Technician at Fichtner GmbH & Co. KG
October 1, 2020 - September 24, 2025
Supported IT operations during a Windows migration project, deploying Windows 10 on 40+ new machines using Microsoft Deployment Toolkit and upgrading old PCs from Windows 7. Installed and configured specialized software for AutoCAD Engineers, ensuring the best setup for engineering workflows. Managed and resolved hardware, software, server, and network issues, including troubleshooting latency, bandwidth throttling, DNS, and connectivity. Monitored daily emails to identify and mitigate spam and cybersecurity threats. Provided IT support for video conferencing systems (MS Teams) and maintained peripheral hardware.
IT Monitoring - Service Control Room
October 1, 2023 - September 24, 2025
Monitored servers, networks, databases, services and web applications, ensuring optimal performance and uptime. Addressed system alerts, investigated root causes, resolved and escalated issues as needed, and managed / used IAM tools (CyberArk and Okta) in compliance with security policies. Utilized ITSM platforms like ServiceNow, Jira, and Confluence, along with jump servers, Active Directory, and scripting tools (Linux, Batch Files, PowerShell) to streamline operations and maintain system integrity.
ITS Support Engineer at ATRONE electronic GmbH
September 1, 2022 - September 24, 2025
Monitored servers and implemented new functionalities in IT systems to meet specific client requirements. Updated systems to Oracle and server versions, adapting monitoring and firewall rules accordingly.
Cyber Security Analyst at E.ON
August 1, 2021 - September 24, 2025
Analyzed security incidents using a central SIEM platform, ensuring compliance with ISO 27001 and SANS Incident Handling standards. Detected and investigated anomalies in enterprise IT security environments across IT security solutions with tools like Splunk, FireEye, Palo Alto XSOAR, Zscaler, documenting incidents and escalating them to L2 analysts when necessary. Used VirusTotal, and MS365 to execute unbooks and support detailed incident response processes.
Application & Migration Support Technician at Fichtner GmbH & Co. KG
October 1, 2020 - September 24, 2025
Supported IT operations during a Windows migration project, deploying Windows 10 on 40+ new machines using Microsoft Deployment Toolkit and upgrading old PCs from Windows 7. Installed and configured specialized software for AutoCAD engineers, ensuring the best setup for engineering workflow. Managed and resolved hardware, software, server, and network issues, including troubleshooting latency, bandwidth usage, DNS, and connectivity. Monitored and analyzed daily incoming emails to identify and mitigate spam and cybersecurity threats. Provided IT support for video conferencing systems (MS Teams) and maintained peripheral hardware.

Education

Bachelor's degree (one year completed) in Mathematics at Lunds Tekniska Hogskola
January 1, 1987 - January 1, 1988
Cybersecurity Training Program at MasterSchool
July 1, 2024 - February 1, 2025
Bachelor's degree in Mathematics at Lunds Tekniska Högskola
January 1, 1987 - January 1, 1988

Qualifications

CompTIA Security+
December 1, 2024 - September 24, 2025
IT Security: Defence against the digital dark arts (Google)
July 1, 2024 - September 24, 2025
System Administration and IT Infrastructure Services (Google)
July 1, 2024 - September 24, 2025
IT Support Professional (Google)
July 1, 2024 - September 24, 2025
Bits and Bytes of Computer Networking (Google)
July 1, 2024 - September 24, 2025
The Bits and Bytes of Computer Networking
August 2, 2024 - September 24, 2025
Google IT Support Professional
August 2, 2024 - September 24, 2025
Google IT Security: Defense against the digital dark arts
August 2, 2024 - September 24, 2025
Google System Administration and IT Infrastructure Services
August 2, 2024 - September 24, 2025
CompTIA Security+
December 2, 2024 - September 24, 2025

Industry Experience

Software & Internet, Professional Services, Other, Computers & Electronics, Government, Education, Manufacturing, Media & Entertainment