I’m Claude Grenier, a senior UX and product designer based in Montréal, helping teams build user-centered digital experiences across discovery, design, and validation. With 12+ years of experience, I specialize in complex B2B and enterprise workflows, designing for real-world constraints while keeping experiences intuitive, accessible, and measurable. I also support AI-powered products by leveraging generative AI tools to speed up research, ideation, and prototyping—then partnering closely with technical teams to ensure the results translate into practical, human-friendly interfaces. From information architecture and UX strategy to end-to-end flows and high-fidelity prototypes, I aim to align user needs and business goals into solutions that stakeholders can confidently deliver.

Claude Grenier

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I’m Claude Grenier, a senior UX and product designer based in Montréal, helping teams build user-centered digital experiences across discovery, design, and validation. With 12+ years of experience, I specialize in complex B2B and enterprise workflows, designing for real-world constraints while keeping experiences intuitive, accessible, and measurable. I also support AI-powered products by leveraging generative AI tools to speed up research, ideation, and prototyping—then partnering closely with technical teams to ensure the results translate into practical, human-friendly interfaces. From information architecture and UX strategy to end-to-end flows and high-fidelity prototypes, I aim to align user needs and business goals into solutions that stakeholders can confidently deliver.

Available to hire

I’m Claude Grenier, a senior UX and product designer based in Montréal, helping teams build user-centered digital experiences across discovery, design, and validation. With 12+ years of experience, I specialize in complex B2B and enterprise workflows, designing for real-world constraints while keeping experiences intuitive, accessible, and measurable.

I also support AI-powered products by leveraging generative AI tools to speed up research, ideation, and prototyping—then partnering closely with technical teams to ensure the results translate into practical, human-friendly interfaces. From information architecture and UX strategy to end-to-end flows and high-fidelity prototypes, I aim to align user needs and business goals into solutions that stakeholders can confidently deliver.

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Language

English
Fluent
French
Fluent

Work Experience

Senior UX & Product Design (UX Strategy & Information Architecture Lead) at Publicis - Nurun
January 1, 2026 - June 1, 2026
Led information architecture and web redesign for a large agribusiness, restructuring a complex multi-division digital presence into a unified, audience-first experience. Mapped end-to-end user journeys for three key personas, aligning navigation with distinct B2B and consumer audience needs. Produced homepage prototypes, UX principles documentation, and client presentation materials to secure stakeholder buy-in for the redesign direction.
Senior UX & Product Design (AI Labeling Platform) at Toptal
June 1, 2025 - April 1, 2026
Designed a scalable AI/ML data labeling platform tailored for both self-serve and enterprise users. Collaborated with ML engineers to convert technical constraints into human-centered workflows. Improved data annotation speed and accuracy through an intuitive UI for training datasets.
Senior UX & Product Design (Cloud Infrastructure Management Application) at Bell Company
June 1, 2024 - May 1, 2025
Collaborated with multidisciplinary teams to define information architecture, wireframes, and mockups following UX best practices. Conducted user research and testing to guide design decisions and user flows. Worked closely with product and engineering teams to push the limits of existing web technology and UX patterns.
Senior UX & Product Design (Agricultural Operations Application for Crop Management) at Taylor Farm
January 1, 2024 - Present
Revamped the app’s usability and accessibility through heuristic evaluation of web and mobile experiences. Designed a comprehensive design system in Figma to standardize interactive components across web and app, ensuring consistency and coherence in the user experience. Streamlined the design process to stay aligned with the development team.
Senior UX & Product Design (iOS Mobile App for Age-Related Dashboard & Communication) at Petal MD
January 1, 2023 - Present
Designed an iOS mobile application for doctors and nurses to manage aging and communication needs. Gathered user and business requirements and created detailed Figma mockups. Validated solutions with the development team and collaborated within an agile methodology.
Senior UX & Product Design (POS System for In-Store Reorders) at DoorDash
January 1, 2022 - Present
Designed a POS system to help restaurant staff manage in-store reorders. Audited the current flow and identified usability issues in the previous POS system. Synthesized existing user feedback and explored design concepts to create high-fidelity prototypes in collaboration with the product owner, engineer, and designer team.
Senior UX & Product Design (Ticket Purchase Flow Redesign) at Cirque du Soleil
January 1, 2022 - January 1, 2023
Redesigned the ticket purchase flow to improve usability and conversion rates. Conducted heuristic evaluation of the existing website. Produced a high-fidelity prototype of the new responsive experience using best design practices and tested the prototype with multiple users.
Senior UX & Product Design (Online Reservation System UX) at VIA Rail
January 1, 2020 - January 1, 2021
Designed the user experience of the new online reservation system for the VIA Rail website. Defined UX across transactional, application, promotional, relational, and collaborative site types. Created user flows, information hierarchies, navigation systems, interaction models, and prototypes. Worked in an agile environment with business analysts, managers, and developers to bring the design to life.
Senior UX Designer / AI-Powered Design & Complex Systems at Claudext Studio (Claude Grenier Consulting)
January 1, 2017 - Present
UX and product design consultant delivering end-to-end user experiences across discovery, UX strategy, information architecture, prototyping, and validation. Focused on complex B2B and enterprise workflows and on AI-integrated products, translating technical constraints into human-centered UI flows and helping teams ship accessible, intuitive experiences aligned to business objectives. Uses generative AI tools to accelerate research, ideation, and prototype creation while collaborating with engineers to ensure practical implementation.
UX Designer (Project Management Application) at Cerri Project Management Application
January 1, 2015 - January 1, 2017
Designed enterprise application tools for task and project management, simplifying complex workflows and enabling efficient cross-team collaboration.
UX Designer (In-Flight Entertainment Application) at Global Eagle Entertainment
January 1, 2014 - January 1, 2015
Designed an in-flight entertainment application for airlines, optimizing the user experience for passengers to access and enjoy a variety of multimedia content during flights.
UX/UI Designer (E-commerce & Flight Booking) at Aeroplan
January 1, 2012 - January 1, 2014
Designed the e-commerce website and flight booking application for Aeroplan, ensuring a seamless user journey from browsing flights to booking and managing reservations.

Education

UI/UX Design for AI Products (Certificate) at Stanford University
January 1, 2026 - September 2, 2026
Graduate Studies in Human-Computer Interaction (Graduate studies certificate/program) at Polytechnique de Montréal
January 1, 2016 - January 1, 2017
Web Design and Interactive Media (AEC) at Collège Salette
January 1, 2011 - September 2, 2026
Bachelor of Fine Arts, Painting & Drawing at Concordia University
January 1, 2004 - January 1, 2007

Qualifications

Add your qualifications or awards here.

Industry Experience

Agriculture & Mining, Education, Financial Services, Healthcare, Manufacturing, Media & Entertainment, Software & Internet, Retail, Wholesale & Distribution, Non-Profit Organization, Transportation & Logistics, Professional Services