Hello, I am Ioannis Czechowski, a Finance & Technical Support professional with a strong track record in data analysis, invoice management, and cross-functional collaboration. I excel at turning data into actionable insights using MS Office and AI tools, and I enjoy solving problems for senior managers with practical, well-documented solutions. I am fluent in English and Portuguese, with German at A2 and Greek & Spanish at B1. I thrive in fast-paced international settings, learn new software quickly, and am committed to confidentiality, accuracy, and going above and beyond to support my team. I have hands-on experience in startups, large tech companies, and hospitality, and I am eager to take on new challenges in content, data, and customer support roles.

Ioannis Czechowski

Hello, I am Ioannis Czechowski, a Finance & Technical Support professional with a strong track record in data analysis, invoice management, and cross-functional collaboration. I excel at turning data into actionable insights using MS Office and AI tools, and I enjoy solving problems for senior managers with practical, well-documented solutions. I am fluent in English and Portuguese, with German at A2 and Greek & Spanish at B1. I thrive in fast-paced international settings, learn new software quickly, and am committed to confidentiality, accuracy, and going above and beyond to support my team. I have hands-on experience in startups, large tech companies, and hospitality, and I am eager to take on new challenges in content, data, and customer support roles.

Available to hire

Hello, I am Ioannis Czechowski, a Finance & Technical Support professional with a strong track record in data analysis, invoice management, and cross-functional collaboration. I excel at turning data into actionable insights using MS Office and AI tools, and I enjoy solving problems for senior managers with practical, well-documented solutions.

I am fluent in English and Portuguese, with German at A2 and Greek & Spanish at B1. I thrive in fast-paced international settings, learn new software quickly, and am committed to confidentiality, accuracy, and going above and beyond to support my team. I have hands-on experience in startups, large tech companies, and hospitality, and I am eager to take on new challenges in content, data, and customer support roles.

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Language

English
Fluent
Portuguese
Fluent
German
Beginner
Greek, Modern
Intermediate
Spanish; Castilian
Intermediate

Work Experience

Technical Customer Support Representative at Trace Gains
June 1, 2025 - Present
Documenting calls and technical solutions provided to customers through Zendesk; handling multiple inquiries and priorities while maintaining a pleasant demeanor with customers; utilizing and navigating Trace Gains products to resolve customer inquiries and concerns.
Customer Care Assistant at The Dolder Grand Hotel
April 1, 2023 - February 1, 2024
Swiss, famous 5-Star hotel, providing excellent customer service to celebrities and demanding guests. International, fast-paced environment; communicates in German, English, Spanish, Portuguese & Greek; customer service representative.
Finance Assistant at Kasznar Leonardos Law Firm
January 1, 2022 - March 1, 2023
Sending invoices to clients, investigating root causes of problems, reviewing documents, helping senior managers with ad-hoc tasks.

Education

Add your educational history here.

Qualifications

Bachelor of Business Administration (Honors)
January 1, 2017 - January 1, 2022
Honors Bachelor's Degree (NFQ Level 8)
January 1, 2017 - January 1, 2022

Industry Experience

Financial Services, Professional Services, Software & Internet, Media & Entertainment, Travel & Hospitality