7+ years of management experience and counting. I’m a people person, a supportive and empathetic leader and a reliable problem solver. No matter how tricky a situation turns out to be, I am able to find a silver lining and achieve the best outcome.

Ioana Dumitru

7+ years of management experience and counting. I’m a people person, a supportive and empathetic leader and a reliable problem solver. No matter how tricky a situation turns out to be, I am able to find a silver lining and achieve the best outcome.

Available to hire

7+ years of management experience and counting. I’m a people person, a supportive and empathetic leader and a reliable problem solver.
No matter how tricky a situation turns out to be, I am able to find a silver lining and achieve the best outcome.

See more

Language

Romanian, Moldavian, Moldovan
Fluent
English
Fluent
German
Beginner

Work Experience

Project & Account Manager at Casa de Traduceri
April 30, 2025 - August 19, 2025
Served as a trusted advisor to company executives and high-profile clients including Fortune 500 companies such as Michelin, P&G, PepsiCo, and McCann. Managed a portfolio of 300+ corporate accounts ensuring clear communication and exceptional client retention. Built and led a high-performing team through recruitment, training, and mentoring. Oversaw entire project life cycles from kickoff to delivery, coordinating cross-functional teams to maintain quality standards while delivering on time and within budget. Implemented scalable workflows that enhanced delivery speed and client satisfaction. Managed estimates, cost control, and reporting across localization projects. Acted as liaison between clients and internal teams to align deliverables with expectations and brand values. Drove revenue growth by identifying upsell opportunities and customizing service offerings.
Junior Project Manager at Casa de Traduceri
December 1, 2018 - August 19, 2025
Supported senior project managers in planning, coordination, and execution of translation projects. Assisted with budgeting, vendor coordination, and project documentation. Gained hands-on experience with CAT tools and quality control processes. Ensured alignment between initial client briefs and delivered outputs.
General Manager at Copper’s Bucharest
December 1, 2017 - August 19, 2025
Supervised front and back-of-house operations in a high-volume hospitality environment. Hired, onboarded, and trained staff, developing performance metrics and staff schedules. Organized promotional events and created positive guest experiences aligned with brand reputation. Ensured legal compliance and managed inventory, budgeting, and supplier relations.
Hospitality Manager at Mastering the Music Business Conference
August 1, 2021 - August 19, 2025
Delivered logistical and hospitality support to international VIPs, managing complex itineraries. Coordinated across departments to ensure smooth execution of event hospitality elements.
Stage & Social Media Manager at Gramofone Band
October 1, 2020 - August 19, 2025
Managed event bookings, on-stage requirements, and digital promotion for live performances. Collaborated with event organizers to ensure flawless event execution.
Project & Account Manager at Casa de Traduceri
April 1, 2025 - September 21, 2025
Trusted advisor to company executives and high-profile clients (including Michelin, P&G, PepsiCo, and McCann). Managed a portfolio of 300+ corporate accounts with clear communication and exceptional client retention. Built and led a high-performing team by recruiting, training, and mentoring members to exceed service standards. Oversaw project lifecycles from kickoff to delivery, coordinating cross-functional teams. Maintained quality standards while delivering on time and within budget. Implemented scalable workflows that improved delivery speed and client satisfaction. Managed estimates, cost control, and reporting across a wide range of localization projects. Acted as liaison between clients and internal teams, aligning deliverables with expectations and brand values. Drove revenue growth by identifying upsell opportunities and customizing service offerings.
Junior Project Manager at Casa de Traduceri
December 1, 2018 - September 21, 2025
Supported senior project managers in planning, coordination, and execution of translation projects. Assisted with budgeting, vendor coordination, and project documentation. Gained hands-on experience with CAT tools and quality control processes.
General Manager at Copper’s
December 1, 2017 - September 21, 2025
Supervised front and back-of-house operations in a high-volume hospitality environment. Hired, onboarded, and trained staff; developed performance metrics and schedules. Organized promotional events and created positive guest experiences aligned with brand reputation. Ensured legal compliance and managed inventory, budgeting, and supplier relations.
Hospitality Manager at Mastering the Music Business Conference
August 1, 2021 - September 21, 2025
Delivered logistical and hospitality support to international VIPs, managing complex itineraries. Coordinated across departments to ensure smooth execution of event hospitality elements.
Stage & Social Media Manager at Gramofone Band
October 1, 2020 - September 21, 2025
Managed event bookings, on-stage requirements, and digital promotion for live performances. Collaborated with event organizers to ensure flawless event execution.
Account Manager at Casa de traduceri
April 1, 2025 - September 22, 2025
Acting as a trusted advisor to the CEOs and Directors on addressing critical business challenges; Sole point of contact for high-profile clients; Successfully managing a large client portfolio exceeding 300 accounts; Proven ability to meet the high standards of Fortune 500 companies, including McCann, Procter & Gamble, and PepsiCo; Bridging the gap between clients and project managers by ensuring clear and consistent communication; Proactively maintaining clients' knowledge of project status, milestones, and any potential challenges, thus fostering cooperation and trust; Increasing revenue opportunities through strategic upselling of complementary services.
Project Manager at Casa de traduceri
February 1, 2023 - September 22, 2025
Led project lifecycles from initiation through planning, execution, and closure, ensuring client alignment at every stage; Led cross-functional teams to ensure project alignment on scope, resources, budget, and timeline for successful execution; Managing budgets and implementing cost control measures; Streamlined processes to improve project delivery speed, client satisfaction, and cost efficiencies.
Hospitality Manager at Mastering the Music Business Conference
August 1, 2021 - September 22, 2025
Provided logistical support to conference speakers, including securing flights and booking hotel arrangements.
Social Media & Stage Manager at Gramofone Band
October 1, 2020 - September 22, 2025
Represented the band to event organizers, handling rehearsals schedules, social media promotion, and meeting all performance requirements as communicated by the organizers.
General Manager at Copper's Bucharest
October 1, 2017 - September 22, 2025
Led the recruitment and onboarding of new team members; ensured proper staffing by managing employees' schedules; ensured compliance with all liquor licensing requirements in a highly regulated environment; planned and coordinated promotional events (concerts, themed events, etc.).

Education

Interrupted study at Romanian-American University, Bucharest School of Domestic and International Tourism Economics
January 1, 2013 - January 1, 2015
Interrupted study at Titu Maiorescu University, Bucharest Faculty of Psychology
January 1, 2015 - January 1, 2016
Economics (Tourism) at Romanian-American University, Bucharest
January 1, 2013 - September 21, 2025
Psychology at Titu Maiorescu University, Bucharest
January 1, 2015 - September 21, 2025
Economics at Romanian-American University, Bucharest - School of Domestic and International Tourism Economics
January 1, 2013 - January 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Professional Services, Media & Entertainment, Retail, Wholesale & Distribution, Education, Other