I`m Paulo Sérgio Amaral, a Digital Transformation specialist with over 20 years of experience delivering enterprise ICT infrastructure, networking, system engineering, cybersecurity, and service delivery across UN, government, private sector and large public sector environments. I specialize in digital transformation, governance, and data-driven decision making, having led mission-critical platforms, elections IT, public service modernization, and interoperability, including policies and standards.

Paulo Sérgio Amaral

I`m Paulo Sérgio Amaral, a Digital Transformation specialist with over 20 years of experience delivering enterprise ICT infrastructure, networking, system engineering, cybersecurity, and service delivery across UN, government, private sector and large public sector environments. I specialize in digital transformation, governance, and data-driven decision making, having led mission-critical platforms, elections IT, public service modernization, and interoperability, including policies and standards.

Available to hire

I`m Paulo Sérgio Amaral, a Digital Transformation specialist with over 20 years of experience delivering enterprise ICT infrastructure, networking, system engineering, cybersecurity, and service delivery across UN, government, private sector and large public sector environments. I specialize in digital transformation, governance, and data-driven decision making, having led mission-critical platforms, elections IT, public service modernization, and interoperability, including policies and standards.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

Portuguese
Fluent
English
Advanced

Work Experience

Digital Transformation Consultant at UN DP
January 1, 2026 - Present
Led the National Digital Maturity Assessment and an integrated AI Maturity Assessment, producing a national diagnostic and a transformation roadmap aligned with Timor Digital 2032. Designed a Digital Maturity web platform enabling AI-assisted rapid prototyping for scalable public sector digital reform actions.
Digital Transformation Consultant at UN Resident Coordinator’s Office
August 1, 2025 - Present
Mapped Timor-Leste’s digital ecosystem, identifying actors, financing, and policy gaps. Supported One-UN position paper with strategic recommendations and action plan.
Senior Expert in Information Systems Management at Ginger Sofreco
April 1, 2025 - June 30, 2025
Contracted as Team Leader for e-Governance modernization of the judiciary, supporting project scoping and EU-TECS collaboration.
Technology for Development – T4D(Health) Consultant at UNICEF
March 1, 2025 - Present
Provided digital health system strengthening expertise under the DX strategy, advising data technologies use, policy formulation, and capacity building.
Information Technology Consultant at UNICEF
August 1, 2024 - Present
Strengthened CPIMS and CRVS systems in collaboration with MOJ and MSSS, enabling reliable data for child protection and civil registration
Data Analyst at Catalpa International
April 1, 2023 - Present
Gathers and analyzes program data; migration of legacy data for PNDS; delivered data-driven insight for social protection payments and dashboards.
Digital Transformation Specialist at UNDP
February 1, 2022 - December 31, 2022
Led the CNE National Tabulation Center & Digital Transformation Platform for two major elections (2022|2023). Created data entry systems and dashboards; built ICT capacity.
Digital Transformation Specialist at UNDP
March 1, 2023 - June 30, 2023
Continued support for national election IT systems, data validation, and staff training across the electoral cycle.
Consultant at Ministry of Education, Youth and Sports (MOEYS)
November 1, 2022 - April 30, 2023
Designed and implemented the nationwide computer-assisted personal interviewing system; built census data collection infrastructure and cloud-based IT services.
Senior System Engineer at Office of Prosecutor's General
December 1, 2022 - April 30, 2023
Led IT capability building; modernization of infrastructure; implemented security, DR, and knowledge management; created 200+ tutorials.
Head of Technology at EYETRUST LDA
January 1, 2020 - April 30, 2024
Directed enterprise ICT operations; integrated iris-based KYC for a bank; managed relationships with suppliers and delivered secure digital public sector systems.
Information Technology Adviser at Court of Appeal
April 1, 2019 - February 28, 2022
Remodeled IT governance; supported seven district courts; developed a comprehensive IT knowledge base and disaster recovery enhancements.
Information Technology Adviser at Office of Prosecutor's General
July 1, 2014 - March 31, 2019
Led ICT strategy, deployed IIMS, HR, LMS; focused on knowledge management, security, and continuity.
Head of Technology at Otimizai LDA
July 1, 2015 - December 31, 2023
Directed enterprise ICT operations across multiple sectors; delivered AI/ML solutions and digital public sector systems; led security and monitoring.
SAP ABAP Consultant at FH CONSULTING - NTT
June 1, 2013 - July 31, 2014
ABAP development, data migration, and integration for SAP ECC/AFS; implemented tax and ERP interfaces for large clients.
SAP ABAP Consultant at SONDA IT
January 1, 2013 - June 30, 2013
ABAP development and data integration for SAP modules; supported multiple client requirements.
System Development Analyst at CKBV FLORESTAL
November 1, 2002 - December 31, 2011
Managed ERP/DATASUL/TOTVS, HCM, CRM; implemented backups, virtualization, and open-source tools; improved security and performance.

Education

MBA Leadership, Innovation and Management at Pontificia Universidade Católica do Rio Grande do Sul, Brazil
January 11, 2030 - January 26, 2026
Degree in Industrial Production Management at Centro Universitário Curitiba, Brazil
January 11, 2030 - January 26, 2026
GovStack Architects program at ITU
January 1, 2024 - January 26, 2026
Extension Course - Environmental Management and Quality Systems at Unicuritiba
October 1, 2008 - January 26, 2026

Qualifications

GovStack Architects program
January 1, 2024 - January 26, 2026
Official SAP ABAP Academy ESPERANSAP
December 1, 2012 - January 26, 2026
SAP HANA Boot Camp
May 1, 2013 - January 26, 2026
Extension Course - Environmental Management and Quality Systems
October 1, 2008 - January 26, 2026
Introduction to Python
January 11, 2030 - January 26, 2026
Introduction to Critical Infrastructure Protection (ICIP)
January 11, 2030 - January 26, 2026

Industry Experience

Government, Education, Healthcare, Professional Services, Software & Internet

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
See more

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