Isabel Knell Vedin

Available to hire

I am a professional Visual Merchandiser with extensive experience in retail, customer service, after-sales management, and administration.

About

I am a professional Visual Merchandiser with extensive experience in retail, customer service, after-sales management, and administration. I combine creativity with leadership to deliver results, maintain a solution-oriented and holistic approach to work.

At TD SYNNEX Spain, I strengthen my ability to transform challenges into opportunities, streamline processes, and deliver exceptional customer experiences. Passionate about people, technology, and creativity, I thrive in multicultural environments where collaboration, motivation, and independence naturally intertwine.

  • 8 years' experience
  • Joined October 2025

Languages

  • SwedishFluent
  • Spanish; CastilianFluent
  • EnglishFluent

Industry experience

  • Retail
  • Professional Services
  • Media & Entertainment

Work experience· 7 roles

Customer Service Operations Specialist / After Sales Management / Administration · TD SYNNEX SpainJan 2025 – Jan 2025 · 1 mo

Handled customer service operations, after-sales management, and administrative tasks to streamline processes and improve client experiences.

Visual Merchandiser / After Sales ManagerJan 2024 – Jan 2024 · 1 mo

Led visual merchandising and after-sales management, improving in-store presentation, customer service, and administrative processes; collaborated with teams to optimize sales and service delivery.

Customer Service and Support / Telemarketing / Claims Management · TD SYNNEX SpainJan 2023 – Jan 2023 · 1 mo

Delivered customer service and support, telemarketing, and claims management, ensuring customer satisfaction and issue resolution.

After-sales Manager · TD Synnex ABJan 2022 – Feb 2025 · 3 yrs 2 mos
Customer Service and Support / Visual Presentation · TD SYNNEX SpainJan 2021 – Jan 2021 · 1 mo
Team Management / Store Communicator / Project Management / Customer ServiceJan 2016 – Jan 2016 · 1 mo
Visual Merchandiser · H&MJan 2016 – Nov 2021 · 5 yrs 11 mos

Education· 5

Bachelor of Languages · Uppsala Universitet2013 – 2016

Spanish

Master in Dance and Performance · AREA - Escuela de Dansa i Creacio2020 – 2024
Fine Arts · Uppsala University2030 – 2025
Psychology · Högskolan Kristianstad2030 – 2025

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