I am a professional Visual Merchandiser with extensive experience in retail, customer service, after-sales management, and administration. I combine creativity with leadership to deliver results, maintain a solution-oriented and holistic approach to work. At TD SYNNEX Spain, I strengthen my ability to transform challenges into opportunities, streamline processes, and deliver exceptional customer experiences. Passionate about people, technology, and creativity, I thrive in multicultural environments where collaboration, motivation, and independence naturally intertwine.

Isabel Knell Vedin

I am a professional Visual Merchandiser with extensive experience in retail, customer service, after-sales management, and administration. I combine creativity with leadership to deliver results, maintain a solution-oriented and holistic approach to work. At TD SYNNEX Spain, I strengthen my ability to transform challenges into opportunities, streamline processes, and deliver exceptional customer experiences. Passionate about people, technology, and creativity, I thrive in multicultural environments where collaboration, motivation, and independence naturally intertwine.

Available to hire

I am a professional Visual Merchandiser with extensive experience in retail, customer service, after-sales management, and administration. I combine creativity with leadership to deliver results, maintain a solution-oriented and holistic approach to work.

At TD SYNNEX Spain, I strengthen my ability to transform challenges into opportunities, streamline processes, and deliver exceptional customer experiences. Passionate about people, technology, and creativity, I thrive in multicultural environments where collaboration, motivation, and independence naturally intertwine.

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Language

Swedish
Fluent
Spanish; Castilian
Fluent
English
Fluent

Work Experience

Customer Service Operations Specialist / After Sales Management / Administration at TD SYNNEX Spain
January 1, 2025 - January 1, 2025
Handled customer service operations, after-sales management, and administrative tasks to streamline processes and improve client experiences.
Visual Merchandiser / After Sales Manager
January 1, 2024 - January 1, 2024
Led visual merchandising and after-sales management, improving in-store presentation, customer service, and administrative processes; collaborated with teams to optimize sales and service delivery.
Customer Service and Support / Telemarketing / Claims Management at TD SYNNEX Spain
January 1, 2023 - January 1, 2023
Delivered customer service and support, telemarketing, and claims management, ensuring customer satisfaction and issue resolution.
After-sales Manager at TD Synnex AB
January 1, 2022 - February 1, 2025
Responsible for the after-sales task and processes. Customer service B2B.
Customer Service and Support / Visual Presentation at TD SYNNEX Spain
January 1, 2021 - January 1, 2021
Responsible for visual presentation, ensured sales across departments, and educated sales advisors.
Team Management / Store Communicator / Project Management / Customer Service
January 1, 2016 - January 1, 2016
Managed cross-functional teams, communicated across departments, and supported project management and customer service initiatives.
Visual Merchandiser at H&M
January 1, 2016 - November 1, 2021
Responsible for the visual presentation of departments and stores and the development of success. Display stylist. Coordinator and trainer of the staff and upcoming Visual Merchandiser.

Education

Bachelor of Languages at Uppsala Universitet
September 1, 2013 - September 1, 2016
Spanish
Master in Dance and Performance at AREA - Escuela de Dansa i Creacio
October 1, 2020 - October 1, 2024
Fine Arts at Uppsala University
January 11, 2030 - November 1, 2025
Psychology at Högskolan Kristianstad
January 11, 2030 - November 1, 2025
Dance at Centre de Dansa i Creació
January 11, 2030 - November 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Professional Services, Media & Entertainment