I am a professional Visual Merchandiser with extensive experience in retail, customer service, after-sales management, and administration. I combine creativity with leadership to deliver results, maintain a solution-oriented and holistic approach to work. At TD SYNNEX Spain, I strengthen my ability to transform challenges into opportunities, streamline processes, and deliver exceptional customer experiences. Passionate about people, technology, and creativity, I thrive in multicultural environments where collaboration, motivation, and independence naturally intertwine.

Isabel Knell Vedin

I am a professional Visual Merchandiser with extensive experience in retail, customer service, after-sales management, and administration. I combine creativity with leadership to deliver results, maintain a solution-oriented and holistic approach to work. At TD SYNNEX Spain, I strengthen my ability to transform challenges into opportunities, streamline processes, and deliver exceptional customer experiences. Passionate about people, technology, and creativity, I thrive in multicultural environments where collaboration, motivation, and independence naturally intertwine.

Available to hire

I am a professional Visual Merchandiser with extensive experience in retail, customer service, after-sales management, and administration. I combine creativity with leadership to deliver results, maintain a solution-oriented and holistic approach to work.

At TD SYNNEX Spain, I strengthen my ability to transform challenges into opportunities, streamline processes, and deliver exceptional customer experiences. Passionate about people, technology, and creativity, I thrive in multicultural environments where collaboration, motivation, and independence naturally intertwine.

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Language

Swedish
Fluent
Spanish; Castilian
Fluent
English
Fluent

Work Experience

Visual Merchandiser at H&M
January 1, 2016 - November 1, 2021
Responsible for the visual presentation of departments and stores and the development of success. Display stylist. Coordinator and trainer of the staff and upcoming Visual Merchandiser.
After-sales Manager at TD Synnex AB
January 1, 2022 - February 1, 2025
Responsible for the after-sales task and processes. Customer service B2B.
Visual Merchandiser / After Sales Manager
January 1, 2024 - January 1, 2024
Led visual merchandising and after-sales management, improving in-store presentation, customer service, and administrative processes; collaborated with teams to optimize sales and service delivery.
Team Management / Store Communicator / Project Management / Customer Service
January 1, 2016 - January 1, 2016
Managed cross-functional teams, communicated across departments, and supported project management and customer service initiatives.
Customer Service and Support / Telemarketing / Claims Management at TD SYNNEX Spain
January 1, 2023 - January 1, 2023
Delivered customer service and support, telemarketing, and claims management, ensuring customer satisfaction and issue resolution.
Customer Service and Support / Visual Presentation at TD SYNNEX Spain
January 1, 2021 - January 1, 2021
Responsible for visual presentation, ensured sales across departments, and educated sales advisors.
Customer Service Operations Specialist / After Sales Management / Administration at TD SYNNEX Spain
January 1, 2025 - January 1, 2025
Handled customer service operations, after-sales management, and administrative tasks to streamline processes and improve client experiences.

Education

Bachelor of Languages at Uppsala Universitet
September 1, 2013 - September 1, 2016
Spanish
Master in Dance and Performance at AREA - Escuela de Dansa i Creacio
October 1, 2020 - October 1, 2024
Fine Arts at Uppsala University
January 11, 2030 - November 1, 2025
Psychology at Högskolan Kristianstad
January 11, 2030 - November 1, 2025
Dance at Centre de Dansa i Creació
January 11, 2030 - November 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Professional Services, Media & Entertainment