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I'm Isela Carrillo, a UX/UI Designer with a business background in International Commerce and a sharp eye for B2B digital experiences. I translate complex services into clean, intuitive web presences, from strategy to high-fidelity delivery. I stay current with AI design tools, but I believe human thinking and creative judgment are what make the difference between a good design and a great one.…

Isela Carrillo

UX Designer, UI Designer, Web Designer, +2

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I'm Isela Carrillo, a UX/UI Designer with a business background in International Commerce and a sharp eye for B2B digital experiences. I translate complex services into clean, intuitive web presences, from strategy to high-fidelity delivery. I stay current with AI design tools, but I believe human thinking and creative judgment are what make the difference between a good design and a great one.…

Available to hire

I’m Isela Carrillo, a UX/UI Designer with a business background in International Commerce and a sharp eye for B2B digital experiences. I translate complex services into clean, intuitive web presences, from strategy to high-fidelity delivery. I stay current with AI design tools, but I believe human thinking and creative judgment are what make the difference between a good design and a great one.

Skills

Figma

Experience Level

Figma

Expert

Language

English

Fluent

Spanish; Castilian

Fluent

Dutch

Beginner

Work Experience

Freelance UX/UI Web Designer – E-Commerce at Freelance – E-Commerce (Rotterdam)

June 1, 2024 - August 31, 2025

Designed and redesigned e-commerce websites to improve navigation, visual consistency, and overall usability. Conducted user interviews and usability tests to validate design decisions and increase conversion rates. Created high-fidelity Figma prototypes and reusable UI components, ensuring scalability and alignment between user needs and business goals.

Quote Handler at Maas Riva

June 1, 2023 - March 31, 2024

Managed 90+ export quotations per month, optimizing documentation accuracy and response time by 15%. Collaborated with cross-functional teams (sales, operations, logistics) to align client needs with technical feasibility. Strengthened client and supplier relationships through transparent communication and proactive follow-up.

Customer Service Representative at Cygnific

October 1, 2021 - March 31, 2023

Managed and modified reservations for hundreds of clients monthly across global routes, delivering personalized travel solutions that improved satisfaction and retention. Supported the Iberian and British markets by coordinating product adjustments and flight bookings, driving sales growth and service efficiency. Provided attentive support to find timely solutions for customers.

Sales Representative at Volkswagen Hermosillo

May 1, 2016 - Present

Guided over 100 customers monthly through the full sales journey via online and in-person channels, boosting conversions and strengthening long-term relationships. Led test drives, coordinated financing with banks and Volkswagen Financial Services, and implemented CRM strategies to enhance customer satisfaction and loyalty.