Ishan Thakur

Maintained 97%+ quality across 200+ long-horizon tasks; delivered client-ready analyses, reports, and recommendations across Sales, Marketing, Market Research, and BI; reduced project delivery time by 53% by integrating AI tools and automation into research/workflows; built interactive dashboards and conducted exploratory and statistical analyses for customer retention; performed market research across 150+ tasks including lead discovery, sentiment analysis, and feedback analysis to inform market and competitive reports. Leveraged Python, Java, JavaScript, and C++ (Vibe coding) for web scraping across multi-level sites with dynamic JS content, geocoding, and data processing; engaged in entry-level software development activities.

Supported post-training of Google Gemini across SFT (Supervised Fine-Tuning) + agentic workflows, improving reasoning and tool/API triggering capabilities. Led teams of 3-19 analysts across 20+ projects; delivered 700+ error-free SFT datasets; acted as primary liaison (PoC) between analysts and data scientists. Mapped implicit user intent to correct tool calls & API triggers with 100% precision (prevented over / under-triggering) in SFT datasets; simplified complex coding instructions to ensure Implicit Code Execution (ICE). Improved model outcomes (+30.8% accuracy, reduced hallucinations) via model evaluation & SFT dataset refinement to upgrade the recency (RAG pipeline), factuality, relevance, and safety of outputs, aligned to project guidelines.

Executed 12 campaign launches in 5 months, driving +22.6% revenue ($12.8M to $15.69M; +$2.89M) with end-to-end UTM tracking + attribution across landing pages and dashboards. Built 100+ Zapier automations, cutting tracking setup time 50%, and developed a 5-channel live KPI dashboard saving 15+ hrs/week of manual reporting. Produced growth insights via 2020-2023 customer/campaign analysis and 20+ sales interviews; generated 1,000+ leads in 10 days (ZoomInfo/LinkedIn) and improved email performance via A/B tests (>50% open, >1% click). Brainstormed & executed a data-driven marketing strategy (tiered-discount model) that boosted the number of marketing-qualified leads by approx 40%.