Bernard "Epic B" Foy

Community manager & Customer Experience Lead at W.A. Production

As Community Manager & Customer Experience Lead at W.A. Production, I handle Zendesk support tickets, engage daily with our 4,000+ member Discord community, and oversee all public communications across social platforms. I curate community challenges, respond to Trustpilot reviews, and design original presets for new plugins, ensuring our users feel supported while contributing to innovative product releases.

Community Manager / Customer Experience at Image Line (W.A. Productions & Melda Productions)

Provided timely customer support via Zendesk for both brands, resolving plugin issues, installation questions, and license concerns while maintaining a professional, solution-focused tone. Managed digital community engagement across Meta, YouTube, and Discord — responding to DMs, moderating discussions, and answering technical questions to support users and boost brand loyalty. Created original sound design content, including presets and samples, for product releases, artist packs, and promotional campaigns, while beta testing new plugins and providing actionable feedback pre-launch.

Sound Designer at BABY Audio

Designed 50+ sound presets for the BA-1 analog modeled synthesizer including keys, bass, pads, and custom effects, helping increase initial preset offering value by 10% (approx. $3.16M value).

Music Producer at Holder's Land

Produce and engineer a diverse range of industry-standard, radio-ready mixed and mastered tracks that match the label's sonic identity and artistic direction. Manage in-house music production operations, overseeing the creation of high-quality tracks from concept to final product. Collaborate closely with artists and songwriters to transform creative visions into polished recordings, enhancing the sonic and emotional impact of each track.

Curriculum Designer & Instructor at Museum of Contemporary African Diaspora Art (MoCADA)

Delivered 864+ hours of curriculum involving music production and creative writing using FL Studio, Serato, and Google Docs, enabling ~9 cohorts of students to compose original artwork for ~4 museum exhibits. Taught technical sound-production skills using Ableton and Bitwig (16.7% of overall school curriculum), helping 180+ students meet state-wide Art elective requirements by generating 1440+ music projects. Composed 48+ knowledge-transfer documents involving music education lessons like running DAWs, chord structure, and sound mixing, helping 90+ teachers across NYC School District #16 deliver music instruction.

Sound Designer & Producer at The Shed

Customized soundscapes to match thematic and temporal dynamics of each production, aligning seamlessly with the script, choreography, and stage action. Created and integrated Foley effects, sound effects, and recorded dialogue to add realism and dimension to stage action, enhancing the overall theatrical experience. Collaborated closely with directors, designers, and production teams to translate creative visions into sonic realities that complement the overall theatrical production.

Music Director & Producer at The Shed (The Maze)

Coordinated 1400+ hours of rehearsals involving a team of 30+ dancers, vocalists, taiko drummers, and DJ members, helping produce ~31 performance-theatre shows that generated $1.16M+ over a 9-month period. Created 25+ unique scores by blending elements with contemporary dance hall, R&B, and hip-hop music using FL Studio and Ableton, helping bring street dance to center stage. Incorporated ~100 Foley effects and custom sounds to produce an immersive experience using digital synthesizers, DAWs, and live recordings, achieving stage-action realism across the 125-minute show.