I'm Svitlana Izuhrafova, a Ukrainian-born Chief Operating Officer with a track record of scaling operational systems, building cross-functional teams, and optimizing business processes in fast-paced, multi-project environments. I specialize in operations management, strategic planning, and data-driven decision making, turning complex challenges into streamlined workflows and measurable outcomes. Outside work, I'm a proud mom and a part-time manager of a very stubborn pug—leadership truly comes in all forms.

Svitlana Izuhrafova

I'm Svitlana Izuhrafova, a Ukrainian-born Chief Operating Officer with a track record of scaling operational systems, building cross-functional teams, and optimizing business processes in fast-paced, multi-project environments. I specialize in operations management, strategic planning, and data-driven decision making, turning complex challenges into streamlined workflows and measurable outcomes. Outside work, I'm a proud mom and a part-time manager of a very stubborn pug—leadership truly comes in all forms.

Available to hire

I’m Svitlana Izuhrafova, a Ukrainian-born Chief Operating Officer with a track record of scaling operational systems, building cross-functional teams, and optimizing business processes in fast-paced, multi-project environments. I specialize in operations management, strategic planning, and data-driven decision making, turning complex challenges into streamlined workflows and measurable outcomes.

Outside work, I’m a proud mom and a part-time manager of a very stubborn pug—leadership truly comes in all forms.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Spanish; Castilian
Fluent
Ukrainian
Advanced
Russian
Fluent

Work Experience

Chief Operating Officer at Odesa IT Family
January 1, 2015 - Present
Developed financial and task accounting and planning; managed full-cycle operations with a multi-project workload (up to 40 tasks per week); implemented Scrum practices across the organization; improved on-time project delivery by 85%; established operational standards enabling the company to scale projects twofold without additional staffing; streamlined operations, recruitment, and execution processes; drove a business development strategy including market positioning, client acquisition, and upsell pipeline; launched CRM workflows and analytics dashboards, increasing forecast accuracy and sales performance.

Education

Bachelor of Psychology at Odessa National Mechnikov University
January 11, 2030 - December 15, 2025
Bachelor of Psychology at Odessa National Mechnikov University
January 1, 2015 - January 1, 2019

Qualifications

Certificate in Agile Methodology
January 11, 2030 - December 15, 2025
English Certificate (Odessa Debate Union)
January 11, 2030 - December 15, 2025
Certificate in Agile Methodology
January 11, 2030 - December 15, 2025

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education, Other