2-paragraph first-person bio, friendly toneI’m someone who enjoys working with people and helping teams perform at their best. My background is in customer experience, public service, and business support, where I’ve learned how important clear communication, empathy, and accountability are in building strong working relationships. I’m naturally organised, people-oriented, and comfortable working in fast-paced environments where priorities can shift quickly. I’m now looking to grow into a role where I can support, develop, and lead others while continuing to learn and challenge myself. I’m motivated by meaningful work, collaboration, and being part of an organisation that values professionalism, trust, and long-term growth. I bring a positive attitude, a strong work ethic, and a genuine interest in contributing to both people and business success.

Syafiqah Izyan

2-paragraph first-person bio, friendly toneI’m someone who enjoys working with people and helping teams perform at their best. My background is in customer experience, public service, and business support, where I’ve learned how important clear communication, empathy, and accountability are in building strong working relationships. I’m naturally organised, people-oriented, and comfortable working in fast-paced environments where priorities can shift quickly. I’m now looking to grow into a role where I can support, develop, and lead others while continuing to learn and challenge myself. I’m motivated by meaningful work, collaboration, and being part of an organisation that values professionalism, trust, and long-term growth. I bring a positive attitude, a strong work ethic, and a genuine interest in contributing to both people and business success.

Available to hire

2-paragraph first-person bio, friendly toneI’m someone who enjoys working with people and helping teams perform at their best. My background is in customer experience, public service, and business support, where I’ve learned how important clear communication, empathy, and accountability are in building strong working relationships. I’m naturally organised, people-oriented, and comfortable working in fast-paced environments where priorities can shift quickly.

I’m now looking to grow into a role where I can support, develop, and lead others while continuing to learn and challenge myself. I’m motivated by meaningful work, collaboration, and being part of an organisation that values professionalism, trust, and long-term growth. I bring a positive attitude, a strong work ethic, and a genuine interest in contributing to both people and business success.

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Experience Level

Language

English
Fluent

Work Experience

Customer Experience Advocate at Singapore Power (SP)
June 1, 2024 - July 1, 2025
Resolved customer enquiries through live chat with accuracy and clarity. Explained billing, account issues, and service details for residential and business customers. Maintained high service quality and ensured smooth customer experiences. Multi-tasked between chats, systems, and documentation while maintaining professionalism.
Public Service Support Officer at Ministry of Health (MOH)
February 1, 2022 - April 1, 2023
Guided the public on COVID-19 protocols and safety procedures. Managed transportation arrangements for COVID-19 patients. Performed location tracking and accurate data logging for monitoring.

Education

Diploma in Business Practice (Human Resource Management & Psychology) at Temasek Polytechnic
January 11, 2030 - December 14, 2025

Qualifications

Higher Nitec in Beauty & Wellness Management
April 1, 2020 - May 1, 2021
In Progress Certificate in Communications & IT Skills
January 11, 2030 - April 1, 2025
Certificate in Business Management & Marketing
January 11, 2030 - October 1, 2025
Higher Nitec in Beauty & Wellness Management
April 1, 2020 - May 1, 2021
In Progress Certificate in Communications & IT Skills
January 11, 2030 - April 1, 2025
Certificate in Business Management & Marketing
January 11, 2030 - October 1, 2025

Industry Experience

Healthcare, Education, Government, Professional Services, Transportation & Logistics

Experience Level

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