I am a creative web developer dedicated to building and optimizing the performance of user-centric, high-impact websites for government agencies. I leverage my technical, analytical, and problem-solving skills to create dynamic, high-speed websites that deliver excellent user experiences. Over the years, I have evolved into a Lead UI/UX Designer with a passion for designing user-friendly web and mobile applications, specializing in immigration and government-related projects. In my current role, I lead teams in delivering robust solutions that improve operational efficiency and user satisfaction. I actively collaborate with stakeholders, conduct user research, and facilitate design thinking workshops to create inclusive and effective digital products. I enjoy transforming complex requirements into intuitive digital experiences and continuously enhancing my skills in both design and development to stay at the forefront of technology and user experience trends.…

Janine Ong Yuen Mei

I am a creative web developer dedicated to building and optimizing the performance of user-centric, high-impact websites for government agencies. I leverage my technical, analytical, and problem-solving skills to create dynamic, high-speed websites that deliver excellent user experiences. Over the years, I have evolved into a Lead UI/UX Designer with a passion for designing user-friendly web and mobile applications, specializing in immigration and government-related projects. In my current role, I lead teams in delivering robust solutions that improve operational efficiency and user satisfaction. I actively collaborate with stakeholders, conduct user research, and facilitate design thinking workshops to create inclusive and effective digital products. I enjoy transforming complex requirements into intuitive digital experiences and continuously enhancing my skills in both design and development to stay at the forefront of technology and user experience trends.…

Available to hire

I am a creative web developer dedicated to building and optimizing the performance of user-centric, high-impact websites for government agencies. I leverage my technical, analytical, and problem-solving skills to create dynamic, high-speed websites that deliver excellent user experiences. Over the years, I have evolved into a Lead UI/UX Designer with a passion for designing user-friendly web and mobile applications, specializing in immigration and government-related projects.

In my current role, I lead teams in delivering robust solutions that improve operational efficiency and user satisfaction. I actively collaborate with stakeholders, conduct user research, and facilitate design thinking workshops to create inclusive and effective digital products. I enjoy transforming complex requirements into intuitive digital experiences and continuously enhancing my skills in both design and development to stay at the forefront of technology and user experience trends.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Work Experience

.NET Developer at Ernst & Young
March 1, 2023 - August 7, 2025
Worked as a highly motivated .NET developer with excellent problem-solving skills in a dynamic industry. Collaborated effectively within teams and prioritized shifting workloads while developing career skills.
Lead UI/UX Designer at IDEMIA
March 1, 2023 - Present
Dedicated to designing user-friendly web and mobile applications specifically for Immigration and Checkpoints Authority (ICA) officers. Led a team of 4 designers in delivering 7 key releases for the Automated Border Control System (ABCS), enhancing immigration experiences across Singapore’s checkpoints. Oversaw the UX lifecycle including requirements gathering, stakeholder engagement, and design execution. Collaborated with SUTD professors and students to redesign Special Assisted Lanes for travelers with reduced mobility and families, improving ergonomic design and inclusivity. Led UX efforts for major initiatives such as the QR code immigration system and passportless mode gates, launched in Q4 2024. Planned and facilitated design thinking workshops with travelers and ICA officers, producing actionable UX recommendations. Conducted iterative usability testing for the MyICA mobile app to optimize QR code clearance. Played a key role in tender presentations that secured project fundi

Education

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Qualifications

User Experience Design Bootcamp
August 1, 2024 - August 7, 2025
AWS Certified Solutions Architect – Associate
May 1, 2023 - May 1, 2026
AWS Certified Cloud Practitioner
November 1, 2022 - November 1, 2025
Professional Scrum Master™ I (PSM I)
July 1, 2022 - August 7, 2025
Certified Sitefinity Developer 14.0
June 1, 2022 - June 1, 2024
Certified Sitefinity Developer 11.0
July 1, 2020 - July 1, 2022

Industry Experience

Government, Software & Internet, Professional Services, Education, Healthcare

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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