Jacqueline (Jackie) Pacheco

Supported planning and execution of internal programming, engagement initiatives, and community conversations focused on inclusion, connection, and employee experience.

Researched and adapted SEO-focused content for hospice and palliative care websites, ensuring accuracy, clarity, and audience-appropriate messaging. Rewrote and optimized pre-written content to align with individual care homes’ services, tone, and site structure. Edited and formatted website content using HTML, images, and on-page layout best practices. Maintained compassionate, consistent brand voice while managing high-volume deliverables and tight turnaround timelines.

Provided operational and project support to founders and small teams across content, community, and marketing initiatives. Planned and executed multi-step projects by coordinating timelines, deliverables, priorities, and cross-functional workflows. Supported community-adjacent initiatives, including content planning, engagement tracking, reporting, and process documentation. Improved efficiency through structured task management, workflow organization, and clear internal communication systems.