Available to hire
Hi there! I’m Jon Anguiano, a seasoned Global Community Manager with 8+ years in the gaming and tech space. I help brands grow communities, accelerate product adoption, and enhance brand recognition through engaging content and events.
I specialize in building inclusive communities, running influencer programs, crafting compelling social campaigns, and turning feedback into sharper GTM strategies.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Work Experience
Global Community Manager at GPark (Craftsman Tech - Singapore)
February 1, 2025 - September 30, 2025Led a remote youth-focused mobile community, overseeing content creation (avatars, maps, modes) and monitoring feedback across Discord, in-game, and App Store reviews. Built and executed in-game events to boost engagement and retention, and produced livestreams and tutorial videos for YouTube and the GPark Handbook. Grew the in-app community from 15k to 50k members while keeping churn below 5%. Increased engagement by 42% over six months through monthly in-game events and interactive polls. Led livestream production and curated tutorials that expanded user-generated maps and modes by about 5%.
Global Community Manager at GPark (Craftsman Tech - Singapore)
February 1, 2025 - September 30, 2025Led remote management of a youth-focused mobile community, including avatar, maps and modes publishing in a content marketplace, and monitoring feedback across Discord, in-game, and App Store reviews. Designed and executed in-game community events to boost engagement and retention, and led livestream broadcasting and tutorial video production for YouTube and the GPark Handbook. Grew the in-app community from 15k to 50k members within one year while keeping churn below 5%. Increased overall community engagement by 42% over six months through monthly in-game events and interactive polls. Oversaw live broadcasting and production for streams, and curated tutorial videos resulting in a ~5% increase in user-generated maps and modes.
Community Manager & Influencer Manager at ASCENDANT.COM (PlayFusion)
January 1, 2025 - September 30, 2025Led a core team to build a thriving FPS gamer community and a dedicated influencer CRM to boost ASCENDANT’s marketing. Managed two Discord communities and Steam Community Hub development, ensuring moderators and ticket systems were accessible and organized. Generated over 10,000 wish lists across Steam and Epic in six months via weekly influencer campaigns and in-game beta events. Grew influencer and Discord activity by 150% aligning with GTM campaigns for Steam Next Fest, delivering 5,325+ users with >10% churn. Improved sentiment score by 20% and reduced negative feedback during beta phases and insider program.
Community Manager & Influencer Manager at ASCENDANT.COM (PlayFusion)
January 1, 2025 - September 30, 2025Led a core team to build a thriving community of FPS gamers and a CRM of influencers to boost ASCENDANT's marketing. Managed two Discord communities for players and influencers and Steam Community Hub development, ensuring moderators and ticket systems were accessible and organized. Generated over 10,000 wish lists across Steam and Epic Games within 6 months by delivering weekly influencer campaigns and in-game events during open/closed betas. Grew influencer and community Discords by 150% aligning with GTM campaigns for Steam Next Fest and influencer exclusive events, resulting in 5,325+ users combined with >10% churn. Improved sentiment score by 20%, reducing negative feedback during product beta phases and insider program.
Social & Community Manager at EGL (Esports Gaming League)
May 1, 2023 - September 30, 2025Managed EGL social campaigns across 3 countries, spanning 100+ territories for grassroots and evergreen events with key partners driving organic registrations and viewership. Delivered KPIs with partners including NFL, NBA, ACTIV/BLIZZARD, NetEase and Microsoft, resulting in 5K+ players converted from social. Scheduled 9–12 weekly tournaments across Discord, X, Meta, and EGL pages; boosted engagement by 10–15% through localized copy and timing for LA, LATAM, and EMEA. Expanded Discord to 7,000+ users with ~15% churn via server events and sentiment reporting to esports managers.
Social & Community Manager at EGL (Esports Gaming League)
May 1, 2023 - September 30, 2025Responsible for EGL social campaigns across three countries and grassroots and evergreen events with key partners encouraging organic tournament registration and viewership. Developed EGL Discord for all regions, localized and moderated by key community mods. Delivered various KPIs with partners from NFL, NBA, Activision Blizzard, NetEase and Microsoft - resulting in over 5K players converted from social media. Managed and scheduled social content for 9–12 weekly tournaments across Discord, X, Meta, and EGL regional pages, increasing average engagement by 10–15% through localized copy and optimized timing for LATAM, NA, and EMEA regions. Grew the Discord community to 7,000+ users with ~15% churn by hosting server events and polls.
Gaming Expert & Project Manager at Microsoft
October 1, 2020 - September 30, 2025Supported the San Antonio gaming scene under Microsoft vision; encouraged players to visit, compete and earn prizes across Xbox titles and partners (Riot Games, Epic Games, ASUS). Built multiple local gaming communities via evergreen and grassroots events; championed T1 activities for MLG Halo, Gears Pro Points, and League of Legends RO G Arena. Contributed to Azure environment sales for small business with monthly spend starting at $15K, and supported sales growth of $1.2M through expanded engagement beyond retail locations.
Gaming Expert & Project Manager at Microsoft
October 1, 2020 - September 30, 2025Grew the local San Antonio gaming scene under Microsoft viewership, encouraging players to visit, compete and earn unique prizes such as cash rewards, qualifier placements or pro point seeding across various Xbox titles and key partners (Riot Games, Epic Games, ASUS). Grew multiple local game communities via evergreen and grassroots events; championed T1 activations for MLG Halo, Gears Pro Points, and League of Legends RO G Arena. Achieved $1.2M in sales growth through expanding engagement beyond physical store location. Completed Azure environment sales for small business with a minimum monthly spend of $15K.
Education
Associate of Art (Game Art & Design) at The Art Institutes of San Antonio
January 11, 2030 - September 30, 2025Associate in Art - Game Art & Design at The Art Institute of San Antonio
January 11, 2030 - September 30, 2025Qualifications
Industry Experience
Gaming, Media & Entertainment, Software & Internet, Professional Services, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Hire a Content Creator
We have the best content creator experts on Twine. Hire a content creator in San Antonio today.