Jaden Duong

● Produced a 23-policy AV deployment roadmap across near-, mid-, and long-term product lifecycle phases by synthesizing desk research and conducting stakeholder interviews with 11 SMEs from APL, May Mobility, and Waymo.
● Surfaced equity and accessibility gaps by authoring a 5-scenario design fiction illustrating AV policy impact across students, faculty, visitors, and accessibility-focused riders.

● Cut estimated test time to ~3–3.5 min for 12 frequency checks — under Dolby’s 5-min abandonment KPI — by designing a streamlined mobile interaction design flow validated through iterative Figma prototyping and user feedback.
● Shaped final design requirements aligned with business objectives across 3 stakeholder review cycles by synthesizing primary user research with 17 participants across three age groups into actionable insights.

• Validated core product thinking and surfaced key design requirements — including private metrics
and cooperative posting mechanics — by conducting a 20-response survey, facilitating a co-design
workshop with 9 participants, and incorporating AI-assisted design workflows throughout iteration.
• Shipped a full-stack implementation (Next.js, Supabase, TypeScript, Tailwind CSS) alongside
mid-fidelity Figma designs, demonstrating end-to-end ownership from generative research through
working code.