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I am a User Experience Designer and consultant with 6+ years of experience crafting end-to-end digital products across B2B SaaS, hospitality, healthcare, and enterprise platforms. I specialize in UX strategy, information architecture, design systems, and usability research to help teams ship products that are both useful and delightful. I partner closely with product managers and developers to optimize workflows and accessibility, translating complex requirements into scalable designs. I value real-user insights, evidence-based decisions, and clear communication, and I enjoy guiding teams through usability testing and iterative improvement to reduce friction and boost adoption.…I am a User Experience Designer and consultant with 6+ years of experience crafting end-to-end digital products across B2B SaaS, hospitality, healthcare, and enterprise platforms. I specialize in UX strategy, information architecture, design systems, and usability research to help teams ship products that are both useful and delightful. I partner closely with product managers and developers to optimize workflows and accessibility, translating complex requirements into scalable designs. I value real-user insights, evidence-based decisions, and clear communication, and I enjoy guiding teams through usability testing and iterative improvement to reduce friction and boost adoption.

Jai Surya Sandeep Thota

Product Designer, UX Designer, UI Designer, +3

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I am a User Experience Designer and consultant with 6+ years of experience crafting end-to-end digital products across B2B SaaS, hospitality, healthcare, and enterprise platforms. I specialize in UX strategy, information architecture, design systems, and usability research to help teams ship products that are both useful and delightful. I partner closely with product managers and developers to optimize workflows and accessibility, translating complex requirements into scalable designs. I value real-user insights, evidence-based decisions, and clear communication, and I enjoy guiding teams through usability testing and iterative improvement to reduce friction and boost adoption.…I am a User Experience Designer and consultant with 6+ years of experience crafting end-to-end digital products across B2B SaaS, hospitality, healthcare, and enterprise platforms. I specialize in UX strategy, information architecture, design systems, and usability research to help teams ship products that are both useful and delightful. I partner closely with product managers and developers to optimize workflows and accessibility, translating complex requirements into scalable designs. I value real-user insights, evidence-based decisions, and clear communication, and I enjoy guiding teams through usability testing and iterative improvement to reduce friction and boost adoption.

Available to hire

I am a User Experience Designer and consultant with 6+ years of experience crafting end-to-end digital products across B2B SaaS, hospitality, healthcare, and enterprise platforms. I specialize in UX strategy, information architecture, design systems, and usability research to help teams ship products that are both useful and delightful.

I partner closely with product managers and developers to optimize workflows and accessibility, translating complex requirements into scalable designs. I value real-user insights, evidence-based decisions, and clear communication, and I enjoy guiding teams through usability testing and iterative improvement to reduce friction and boost adoption.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Senior Product Designer at Intelity, Inc

September 1, 2024 - Present

Led end-to-end redesign of a legacy guest-facing platform used across enterprise hospitality clients, driving a 30% increase in user experience and a 25% improvement in usability within 2 months of launch. Owned the design system evolution in Figma, introducing scalable, reusable UI components and UX considerations for API-driven, service-oriented platforms across 8 product features. Measured communication effectiveness and implemented SEO, AEO and GEO strategies to improve product rankings by 50%. Partnered with product managers and developers to optimize workflows and enhance product usability for Java-based systems and digital initiatives. Planned and facilitated usability testing with hotel staff and guests, synthesizing insights into actionable design decisions that reduced user friction.

User Experience Designer & Consultant at CAKR LLC

January 1, 2024 - August 31, 2024

Designed websites, marketing presentations, user interfaces, newsletters, and digital content aligned with brand and business goals. Enhanced user experience, solving problems to achieve a 20% increase in customer satisfaction and business growth. Conducted usability testing and analytics reviews to identify experience gaps, leading to a 20% improvement in customer satisfaction metrics.

Product Designer at Gravity Drive

January 1, 2023 - December 31, 2023

Led UX/UI design for B2B SaaS applications, improving usability and workflow efficiency, reducing work time by 40%. Applied information architecture and storyboarding to improve user-interface, typography, and overall user satisfaction using tools like Figma, Adobe, Webflow. Designed presentation decks, marketing collateral, and digital visuals to support B2B product demos, stakeholder updates, and client communications. Designed 45+ wireframes, prototypes, and mockups, ensuring WCAG compliance and data privacy in enterprise UX, significantly improving user retention.

UX Researcher at Crisis Technologies Innovation Lab

January 1, 2022 - December 31, 2022

Implemented human-centered design principles and conducted usability assessments with over 50 first-responders to improve their user experience design. Collaborated with emergency responders and crisis management professionals to gain real-world insights and enhance the usability of crisis response tools.

UX/UI Designer at WebileApps LLC

April 1, 2020 - December 31, 2021

Worked on 4 major UI/UX projects: Stampede (investment platform), Autorox (automobile management services app), FirstClap (LinkedIn-like platform for the film industry), and KarmaDost (medicine reminder app). Developed over 30 high-fidelity prototypes and wireframes in Sketch and Figma, reducing delivery time and increasing efficiency. Created 3 responsive design systems, enabling developers to streamline development in an agile environment. Established a roadmap for a finance services application, which facilitates cross-functional collaboration between managers, engineers, and stakeholders.