I'm a results-driven Virtual Assistant and Sales & Marketing professional with 7+ years of experience supporting business operations across remote environments. I help with CRM management, digital marketing, lead generation, website maintenance, and project coordination. I'm highly proficient with Teamwork.com, HubSpot, Asana, Hubstaff, and multiple marketing platforms. I'm bilingual (English/Spanish) and recognized for proactive problem solving, reliable delivery, and outstanding client service.

Jammer A. Ferrer M.

I'm a results-driven Virtual Assistant and Sales & Marketing professional with 7+ years of experience supporting business operations across remote environments. I help with CRM management, digital marketing, lead generation, website maintenance, and project coordination. I'm highly proficient with Teamwork.com, HubSpot, Asana, Hubstaff, and multiple marketing platforms. I'm bilingual (English/Spanish) and recognized for proactive problem solving, reliable delivery, and outstanding client service.

Available to hire

I’m a results-driven Virtual Assistant and Sales & Marketing professional with 7+ years of experience supporting business operations across remote environments. I help with CRM management, digital marketing, lead generation, website maintenance, and project coordination.

I’m highly proficient with Teamwork.com, HubSpot, Asana, Hubstaff, and multiple marketing platforms. I’m bilingual (English/Spanish) and recognized for proactive problem solving, reliable delivery, and outstanding client service.

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Experience Level

Expert
Expert
Expert
Expert
Expert

Language

Spanish; Castilian
Fluent
English
Advanced

Work Experience

Sales & Marketing Support / Project Management Assistant / Website Maintenance at Design! by Kiltz Internet Solutions
April 1, 2022 - Present
Directed daily operations, client services, and project coordination for a digital agency serving service-based businesses. Drove sales and marketing outreach to communicate the value of website and digital support services. Maintained client websites to ensure stability and current functionality. Organized tasks and workflows in Teamwork.com; monitored project progress in Asana and Hubstaff; supported internal team communication and reporting.
Virtual Assistant at HEEL TIP DRIP
June 1, 2025 - January 1, 2026
Oversaw a full website overhaul, meeting notes, IT support, and domain/email account migration. Produced professional presentations in Canva and edited marketing images.
Virtual Assistant at Virtual Assistant High Impact Tutors (HIT)
June 1, 2023 - January 1, 2026
Delivered VA services specializing in lead generation, CRM management, and digital marketing. Leveraged Slack, Google Workspace, and LinkedIn for team communication and outreach campaigns.
Freelance Virtual Assistant / Marketing Specialist at iWorker (Contract)
February 1, 2019 - July 1, 2025
Provided flexible VA and marketing services including web design, marketing, appointment scheduling, and content creation.
Freelance Marketing Specialist at Dynamiki Agency
July 1, 2022 - January 1, 2024
Managed listings, CRM, email marketing, data entry, and digital marketing campaigns.
Digital Marketing and Operations Assistant at www.acompracasa.com
January 1, 2018 - August 1, 2018
Orchestrated Facebook promotions across 170+ groups, boosting engagement and inbound leads. Designed and edited marketing graphics to strengthen brand consistency. Handled social media, call center sales, and onboarding for new team members. Grew customer directory from 600 to 1,800+ contacts; managed 3 company websites with accurate SEO content.
Integral Customer Service Executive at Movilnet
January 1, 2005 - June 1, 2017
Managed high-volume in-person sales (50–100 customers/month) and official retailer accounts. Handled billing, claims, cashier operations, and first-line technical support for telecom services. Recognized for fastest customer attention and resolution times across the branch.

Education

Engineer’s Degree, Computer Engineering at Universidad Rafael Belloso Chacín (URBEC)
January 1, 2002 - January 1, 2009

Qualifications

Cisco Networking Academy – Networking & Technical Support
January 11, 2030 - April 21, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Telecommunications, Education