Janelle Celise
Hi, I’m Janelle — a passionate Content Creator, Writer, and Brand Storyteller with a love for connecting people through authentic, meaningful content.
About
Hi, I’m Janelle — a passionate Content Creator, Writer, and Brand Storyteller with a love for connecting people through authentic, meaningful content. I specialize in blog writing, social media strategy, and digital copy that blends creativity with purpose. Through my brand LuvMyCrazy, I’ve built experience crafting emotionally resonant content that informs, inspires, and uplifts. Clients describe my work as heartfelt, dependable, and full of intention.
- 3 years' experience
- Joined November 2025
Industry experience
- Media & Entertainment
- Non-Profit Organization
- Healthcare
- Software & Internet
Work experience
Provided live chat support and customer assistance while maintaining detailed documentation in Salesforce. Processed customer complaints and service requests, ensuring resolution accuracy and professionalism. Collaborated with internal teams to manage follow-ups and uphold quality service standards. Adapted quickly to multiple software systems and maintained organized communication records.
Developed and managed content strategy for a mental health-focused website and blog. Wrote, edited, and published blog posts, social media content, and digital articles with SEO optimization. Managed website updates, proofreading and publishing, and monitored engagement analytics. Collaborated on campaigns blending humor, empathy, and education to promote mental-health awareness. Focused on digital storytelling, brand engagement, and emotionally resonant messaging.
Education
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