I am an experienced animation and technology artist, passionate about helping my clients achieve the best results through creative visuals and effective communication. Over the years, I have honed my skills in conceptualizing and delivering high-quality animations and designs tailored to client needs. I am also adept at managing schedules, teaching, and creating engaging lesson plans that foster a productive learning environment. I thrive in roles that demand problem-solving, active listening, and collaboration, especially in high-pressure settings. With a strong background in animation, education, and customer service, I continuously seek to learn new skills and take on challenges that help me grow both professionally and personally.

Jannah Marie N. Gacis

I am an experienced animation and technology artist, passionate about helping my clients achieve the best results through creative visuals and effective communication. Over the years, I have honed my skills in conceptualizing and delivering high-quality animations and designs tailored to client needs. I am also adept at managing schedules, teaching, and creating engaging lesson plans that foster a productive learning environment. I thrive in roles that demand problem-solving, active listening, and collaboration, especially in high-pressure settings. With a strong background in animation, education, and customer service, I continuously seek to learn new skills and take on challenges that help me grow both professionally and personally.

Available to hire

I am an experienced animation and technology artist, passionate about helping my clients achieve the best results through creative visuals and effective communication.

Over the years, I have honed my skills in conceptualizing and delivering high-quality animations and designs tailored to client needs. I am also adept at managing schedules, teaching, and creating engaging lesson plans that foster a productive learning environment.

I thrive in roles that demand problem-solving, active listening, and collaboration, especially in high-pressure settings. With a strong background in animation, education, and customer service, I continuously seek to learn new skills and take on challenges that help me grow both professionally and personally.

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Language

English
Advanced

Work Experience

Technology and Animation Teacher at Monachroma
March 1, 2019 - Present
Responsible for communicating effectively with clients to provide the best offerings, conceptualizing and creating visuals based on client descriptions, scheduling work and projects for multiple clients, and developing lesson plans and activities for students. Duties also included teaching, administering quizzes, checking student activities, and scheduling lessons for supervisors.
Intern / Work Immersion at AMA Computer College of Makati
April 1, 2019 - August 14, 2025
Investigated customer issues rapidly to ensure quality solutions, identified and resolved bugs to the best of abilities within limited access, gathered data needed for product specialists to further investigate persistent bugs, and was recognized as one of the top-performing agents capable of managing and resolving problems under time constraints.
Advisor 1, Customer Service (Back Office) at Concentrix CVG Philippines Inc.
March 1, 2023 - August 14, 2025
Communicated and connected with customers via calls and emails, addressed issues promptly providing assurance and solutions, gathered and reported data on frequent errors for troubleshooting, de-escalated overwhelming situations, worked effectively under pressure, and earned the 'Rookie of the Month' award.
Customer Service Representative (Blended) at Probe CX
June 1, 2025 - August 14, 2025
Handled multiple channels of customer communication including inbound and outbound calls and emails. Addressed customer issues efficiently and provided timely solutions. Collected data for error reporting and collaborated with teams to ensure fixes. Skilled at de-escalating stressful situations and maintaining composure under pressure.
Media and Digital Ministry Member at The Next Generation International Christian Church
February 1, 2022 - August 14, 2025
Edited and compiled videos for Sunday Worship service, conceptualized and collaborated on designs following church themes, and provided subtitles for the worship service to enhance accessibility and engagement.
President and Internal Vice President at AMA Music Collective
January 1, 2018 - August 14, 2025
Organized music gigs and school events, managed teams of musicians to ensure quality performances, led the organization with a focus on memorable shows, and provided holistic support to members physically, emotionally, mentally, and spiritually.

Education

Bachelor of Arts Major in Animation at De La Salle University College of Saint Benilde - School of Arts and Design
January 1, 2019 - January 1, 2021
Diploma/Certificate (assumed) at AMA Computer College Makati
January 1, 2017 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Professional Services, Non-Profit Organization, Software & Internet