Available to hire
Organized and reliable professional with experience handling confidential HR-related records, administrative support, and customer service. Skilled in data entry, documentation, office correspondence, and maintaining accurate records while supporting team needs.
Social media and content-focused background: created and scheduled engaging posts, managed email marketing campaigns, produced captions and feature content, and designed publication layouts for print and digital platforms—ensuring consistency, accuracy, and deadline-driven delivery.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
Work Experience
Social Media & Email Marketing Specialist (Remote Professional) at KLIK BASE PLATFORM (Email Marketing / Social Media)
August 1, 2025 - February 1, 2026Managed social media accounts by creating, scheduling, and publishing engaging content while maintaining consistent branding and improving audience engagement. Created and automated email marketing campaigns, managed email lists and scheduling, and tracked campaign performance to generate leads and improve engagement, customer retention, and sales growth. Monitored remarketing performance, analyzed engagement metrics, and optimized digital campaigns using insights from performance data.
Intern at Department of Public Works and Highways (DPWH) Flood Control, Social and Environmental Section (RX)
July 1, 2025 - July 1, 2025Assisted in field work for pre- and post-construction site assessments under DPWH Region X. Prepared EIA paperwork and compliance reports, handled pertinent documents, and supported administrative tasks. Participated in meetings with department heads and assisted in project coordination and discussions.
Customer Service Advisor at Mary Jean D. Salvana / CDO Concentrix
August 1, 2023 - December 1, 2023Handled inbound customer calls regarding account concerns, card disputes, and transaction inquiries. Processed requests, tracked account updates, and maintained accurate customer records and documentation. Resolved issues efficiently while providing professional service and maintaining positive customer relationships.
Customer Service Advisor at CDO Concentrix
August 1, 2023 - December 1, 2023Handled inbound customer calls regarding account concerns, card disputes, and transaction inquiries. Processed requests, tracked account updates, and maintained accurate customer records and documentation. Resolved issues efficiently while providing professional service and maintaining positive customer relationships.
Support Engineer at DAHILAYAN Forest Park & Resort HRMDs
February 1, 2021 - November 1, 2021Provided dedicated support as a support engineer. Demonstrated strong communication and administrative skills, organized and dependable work habits, quick learning, professional attitude, strong sense of responsibility, and the ability to work well with different people.
HRM Staff at Dahilayan Forest Park & Resort HRMDS Staff
February 1, 2021 - November 1, 2021Managed employee-related administrative tasks including handling employee files, confidential records, and HR paperwork. Assisted with employee contributions, document processing, data updates, and administrative tasks while maintaining organized records and positive work relations.
Social Media Management (Editor Staff - Head, Social Media; Junior Photojournalist; Layout Artist) at The Trailblazer Publication
January 1, 2020 - January 1, 2023Managed social media editorial presence, including scheduling content and supporting content creation through copywriting and basic graphic design. Contributed to administrative tasks related to records, document control, filing management, and HR document processing. Supported data entry and report preparation while maintaining organized and confidential handling of records.
Social Media Management/Administrative Staff (Editorial Publication) at The Trailblazer Publication (Editorial Staff)
January 1, 2020 - January 1, 2023Handled social media management tasks including Facebook, Instagram, LinkedIn, and Canva content scheduling. Contributed to content creation, basic graphic design, and assisted with administrative records, document control, and filing management. Supported HR document processing, data entry, report preparation, and office correspondence including email management and general administrative support.
Education
Bachelor of Science at University of Science & Technology of Southern Philippines
January 1, 2020 - January 1, 2023Bachelor of Science in Environmental Science at University of Science & Technology of Southern Philippines
January 1, 2023 - January 1, 2026Bachelor of Science in Environmental Science (Major in Natural Resource Management) at University of Science & Technology of Southern Philippines - Cagayan de Oro
January 1, 2020 - January 1, 2026Qualifications
Industry Experience
Education, Government, Professional Services, Media & Entertainment, Retail
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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