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I am a QA Analyst in training with a strong technical and analytical mindset, focused on software quality assurance and delivering reliable products. I am expanding my testing toolkit through TripleTen and hands-on experience across telecom, retail, hospitality, and transportation sectors. I value collaboration and clear communication, thrive in fast-paced teams, and enjoy learning new tools like Jira, Postman, Selenium, and Python to drive quality from planning to release.…I am a QA Analyst in training with a strong technical and analytical mindset, focused on software quality assurance and delivering reliable products. I am expanding my testing toolkit through TripleTen and hands-on experience across telecom, retail, hospitality, and transportation sectors. I value collaboration and clear communication, thrive in fast-paced teams, and enjoy learning new tools like Jira, Postman, Selenium, and Python to drive quality from planning to release.

Janderson Rodrigues da Silva

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I am a QA Analyst in training with a strong technical and analytical mindset, focused on software quality assurance and delivering reliable products. I am expanding my testing toolkit through TripleTen and hands-on experience across telecom, retail, hospitality, and transportation sectors. I value collaboration and clear communication, thrive in fast-paced teams, and enjoy learning new tools like Jira, Postman, Selenium, and Python to drive quality from planning to release.…I am a QA Analyst in training with a strong technical and analytical mindset, focused on software quality assurance and delivering reliable products. I am expanding my testing toolkit through TripleTen and hands-on experience across telecom, retail, hospitality, and transportation sectors. I value collaboration and clear communication, thrive in fast-paced teams, and enjoy learning new tools like Jira, Postman, Selenium, and Python to drive quality from planning to release.

Available to hire

I am a QA Analyst in training with a strong technical and analytical mindset, focused on software quality assurance and delivering reliable products. I am expanding my testing toolkit through TripleTen and hands-on experience across telecom, retail, hospitality, and transportation sectors.
I value collaboration and clear communication, thrive in fast-paced teams, and enjoy learning new tools like Jira, Postman, Selenium, and Python to drive quality from planning to release.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

Portuguese

Fluent

Spanish; Castilian

Advanced

English

Advanced

Work Experience

Self Check-in Assistant at Spitfire S.A (TAP Air Portugal / Menzies Aviation)

July 1, 2025 - Present

Passenger check-in, baggage handling, and customer support; Experience with Lost & Found and overbooking management; collaborated with teams to ensure smooth operations and high service standards.

Technical Support Analyst at Nowo Telecom

December 1, 2024 - June 1, 2025

Troubleshooting TV, internet, and phone services; diagnostics and issue resolution; delivered prompt support and documented resolutions.

Customer Relations at Vodafone (Randstad)

September 1, 2024 - November 1, 2024

Customer retention and sales support; used CRM tools and communication platforms to resolve issues and drive customer satisfaction.

Waiter at Portugália

January 1, 2022 - March 1, 2023

Customer service and teamwork in hospitality environments; ensured guest satisfaction and efficient service.

Technical Support Analyst at Telefônica Vivo

August 1, 2019 - November 1, 2021

GPON network support and fiber issue resolution; SLA management and remote diagnostics.