Jasmine Walia

Execute customer communications for service migrations, upgrades, and business initiatives. Manage sponsorships, association partnerships, corporate events, and tradeshows. Create and distribute stakeholder communications and customer-facing materials. Coordinate event planning, logistics, registrations, and vendor management. Track budgets, invoices, project timelines, and program performance, and partner with internal teams and external stakeholders. Provide post-event reporting and communication updates for key stakeholders.

Increase revenue by targeting and upselling residential and business customers for Wireless, Cable, Rogers Hi-Speed Internet, and Rogers Home Phone. Achieved a significant 20% surge in sales during field assignments and special events through effective promotion and sale of exclusive cable products. Developed strategies to minimize competitive threat, retain customers, and grow revenue. Used market intelligence to drive an 18% revenue increase and inform sales strategy and product positioning.

Execute customer service strategy using trend expertise to support successful sales and engagement. Maintain a visually appealing sales floor by organizing merchandise and optimizing product placement. Collaborate with team members to achieve sales targets and contribute to a positive, motivating environment. Assist with promotional events and seasonal sales to drive customer engagement and increase foot traffic. Use POS systems to process transactions, handle returns, and manage customer inquiries.