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I’ve been playing video games since a young age across PC and console platforms, developing a strong appreciation for game mechanics, balance, and player experience. Over the years, I’ve spent time with a wide range of genres, which has trained me to notice inconsistencies, edge cases, and unintended behaviour during gameplay. Alongside my interest in games, I bring a methodical and detail-oriented mindset. I’m comfortable documenting issues clearly, reproducing bugs consistently, and communicating findings in a structured way. I enjoy breaking systems down, testing limits, and helping improve overall quality and player experience.…I’ve been playing video games since a young age across PC and console platforms, developing a strong appreciation for game mechanics, balance, and player experience. Over the years, I’ve spent time with a wide range of genres, which has trained me to notice inconsistencies, edge cases, and unintended behaviour during gameplay. Alongside my interest in games, I bring a methodical and detail-oriented mindset. I’m comfortable documenting issues clearly, reproducing bugs consistently, and communicating findings in a structured way. I enjoy breaking systems down, testing limits, and helping improve overall quality and player experience.

Jacky Cheng Sing Wei

App Designer, App Developer, Cloud Developer, +3

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I’ve been playing video games since a young age across PC and console platforms, developing a strong appreciation for game mechanics, balance, and player experience. Over the years, I’ve spent time with a wide range of genres, which has trained me to notice inconsistencies, edge cases, and unintended behaviour during gameplay. Alongside my interest in games, I bring a methodical and detail-oriented mindset. I’m comfortable documenting issues clearly, reproducing bugs consistently, and communicating findings in a structured way. I enjoy breaking systems down, testing limits, and helping improve overall quality and player experience.…I’ve been playing video games since a young age across PC and console platforms, developing a strong appreciation for game mechanics, balance, and player experience. Over the years, I’ve spent time with a wide range of genres, which has trained me to notice inconsistencies, edge cases, and unintended behaviour during gameplay. Alongside my interest in games, I bring a methodical and detail-oriented mindset. I’m comfortable documenting issues clearly, reproducing bugs consistently, and communicating findings in a structured way. I enjoy breaking systems down, testing limits, and helping improve overall quality and player experience.

Available to hire

I’ve been playing video games since a young age across PC and console platforms, developing a strong appreciation for game mechanics, balance, and player experience. Over the years, I’ve spent time with a wide range of genres, which has trained me to notice inconsistencies, edge cases, and unintended behaviour during gameplay.

Alongside my interest in games, I bring a methodical and detail-oriented mindset. I’m comfortable documenting issues clearly, reproducing bugs consistently, and communicating findings in a structured way. I enjoy breaking systems down, testing limits, and helping improve overall quality and player experience.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

Chinese

Fluent

Work Experience

Technical Operations Engineer – Oracle Cloud Infrastructure (OCI) at Oracle Cloud Infrastructure (OCI)

July 1, 2025 - Present

Provide technical operations support for OCI services, ensuring platform stability, availability, and incident resolution across customer environments. Authored Day 0 operational docs, defined SOPs for initial cloud environment setup, and led onboarding and training on Day 0 workflows.

Technical Support Engineer at Silverfort

November 1, 2023 - July 1, 2025

Efficiently manage and resolve customer tickets on Zendesk, performing detailed log analysis to diagnose and troubleshoot issues. Maintained clear, professional communication with customers throughout ticket lifecycles. Served as the sole regional technical support engineer.

Security Analyst at NCC Group

June 1, 2022 - October 1, 2023

Triage vulnerability reports using Burp Suite; provide detailed write-ups to clients in accessible language and facilitate remediation. Foster open communication between ethical hackers and clients to manage expectations.

Security Analyst at YesWeHack

August 1, 2021 - May 1, 2022

Review, assess and reproduce security vulnerabilities; educate clients on remediation; coordinate with Customer Success Manager and clients regarding program management.

Security Systems Specialist at Facebook

December 1, 2019 - August 1, 2021

Programming and commissioning of access control systems (CCURE 9000 and Genetec); full CCURE programming; troubleshoot issues; coordinate remote onsite technicians; provide training.

Monitoring Specialist at Government Technology Agency

June 1, 2019 - December 1, 2019

Monitor HackerOne traffic for Government Bug Bounty Programme; assess vulnerabilities and direct to triage team; contribute to SOP updates and tabletop exercises.

Test Engineer at Sopra Steria Asia Pte Ltd

January 1, 2019 - June 1, 2019

Manual testing of proprietary software; contribute to SIT and UAT; create and maintain user training and test case documentation; provide ad-hoc support and helpdesk assistance.