I'm a proactive and results-driven Virtual Sales Assistant with experience in customer communication, sales support, lead follow-up, and client management. I'm adaptable, fast-learning, and equipped with a strong customer-oriented mindset. I am seeking remote, part-time opportunities in sales support, lead qualification, or customer service. In previous roles, I built relationships with clients through clear communication, organized customer data, and supported smooth sales processes through follow-ups and reliable service.

Jormeis Castillo

I'm a proactive and results-driven Virtual Sales Assistant with experience in customer communication, sales support, lead follow-up, and client management. I'm adaptable, fast-learning, and equipped with a strong customer-oriented mindset. I am seeking remote, part-time opportunities in sales support, lead qualification, or customer service. In previous roles, I built relationships with clients through clear communication, organized customer data, and supported smooth sales processes through follow-ups and reliable service.

Available to hire

I’m a proactive and results-driven Virtual Sales Assistant with experience in customer communication, sales support, lead follow-up, and client management. I’m adaptable, fast-learning, and equipped with a strong customer-oriented mindset. I am seeking remote, part-time opportunities in sales support, lead qualification, or customer service. In previous roles, I built relationships with clients through clear communication, organized customer data, and supported smooth sales processes through follow-ups and reliable service.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate

Language

Spanish; Castilian
Fluent
English
Intermediate

Work Experience

Virtual Sales & Customer Assistant
January 1, 2024 - November 18, 2025
Independent contractor providing virtual sales support: managed sales inquiries through digital channels, delivered fast and clear responses, conducted follow-ups to support decision-making and close small orders; built customer relationships through clear communication and personalized service; organized customer data and orders, ensured accurate delivery information; created basic product descriptions and optimized messages for online sales.
Telemarketing Sales Representative at Valnode
December 31, 2023 - December 31, 2023
Prospected and contacted outbound/inbound leads for digital services; qualified leads, identified needs, and managed objections effectively. Used CRM tools to track prospects and follow-up tasks; improved engagement by adapting scripts and communication style; supported customers with service inquiries and decision guidance.
Sales & Customer Assistant at Valnode
December 31, 2023 - December 31, 2023
Guided customers, recommended products, and closed direct sales. Handled customer issues with empathy and efficiency. Improved product rotation, reducing waste by 15%. Managed inventory tasks and maintained organized retail operations.
Sales & Customer Assistant at MinMark Buena Vista
December 31, 2023 - December 31, 2023
Led customer interactions, qualified needs, and supported closing sales. Played a key role in customer follow-up, delivered consistent service, and helped maintain organized retail operations.
Sales Advisor at NetCom Plus
January 1, 2025 - November 18, 2025
Door-to-door sales of fiber-optic internet services; prospected residential and business clients through structured field outreach; delivered persuasive sales pitches tailored to customer needs; explained plans, pricing, and contract terms; supported contract preparation and service activation; provided basic technical assistance (availability checks, simple configuration); achieved high performance in commission-based sales through consistent follow-up; customer follow-up and written communications.

Education

Technical High School Diploma in Electronics at Francisco González Guinán, Valencia
January 11, 2030 - January 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Telecommunications, Consumer Goods, Professional Services