Available to hire
Hello! I’m Jean De Las Salas, a dynamic professional with extensive experience in customer service and administration, complemented by strong technical skills in sound engineering.
I thrive in fast-paced environments and am committed to continuous improvement, delivering friendly, effective solutions. I aim to leverage my expertise in an innovative organization to support team success and drive results.
Language
Spanish; Castilian
Fluent
English
Advanced
Work Experience
Spanish Language Moderator – Phrase Recording for AI Project at Andovar Pte Ltd
January 1, 2025 - November 4, 2025Supervised and ensured the quality of Spanish phrase recordings, focusing on pronunciation, intonation, and emotional delivery, aligned with established scripts. Resolved discrepancies between pronunciation, interpretation, and project requirements, optimizing data quality for AI training.
Customer Support Executive at Covalen Solutions
August 31, 2024 - August 31, 2024Provided exceptional customer service for Ryanair, effectively handling queries and resolving issues through SkySpeed software in addition to multiple channels. Documented interactions and accurate records using Zendesk and Microsoft Excel. Recognized as Employee of the Month for November 2023 due to outstanding performance and efficiency in customer service.
Bicycle Assembly Mechanic, Inventory Management, and Logistics at UBW ZRT
July 31, 2023 - July 31, 2023Supervised bicycle assembly and managed inventory, enhancing operational efficiency and work flow.
Account Management Manager at Inversiones Econom, C.A.
July 31, 2018 - July 31, 2018Managed foreign exchange accounts, ensuring precise monthly closings and contributing to the company's financial stability.
Sales Representative and Customer Service at Audio ComDRV
July 31, 2014 - July 31, 2014Cultivated strong customer relationships and optimized inventory management to boost sales performance.
Audio Operator at RCTV, C.A.
April 30, 2010 - April 30, 2010Ensured high sound quality for live broadcasts, including major events like World Cup coverage.
General Manager and Recording Engineer at RM ESTUDIOS, C.A.
July 31, 2007 - July 31, 2007Led comprehensive studio management, fostering a creative environment for professionals. Managed daily operations, excelling in multi-channel production, and delivering high-quality recordings for diverse projects.
Administrative Assistant at MANUFACTURAS SKIN LINE, C.A.
March 31, 1996 - March 31, 1996Oversaw payroll, inventory control, and general office tasks, ensuring accurate payroll processing and maintaining efficient inventory systems.
Education
Bachelor's Degree in Sound Engineering at Universidad Santa Maria
January 11, 2030 - November 4, 2025Qualifications
Bachelor's Degree in Sound Engineering
January 11, 2030 - November 4, 2025Industry Experience
Media & Entertainment, Professional Services
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