Ride-share Driver at Lyft

Provided safe, reliable transportation to clients for work, school, shopping, medical appointments, and other destinations. Maintained a 5-star rating for three consecutive years and earned Platinum and Elite statuses by consistently delivering exceptional service.

Documentation Acquisition Specialist at Liberator Medical Supply

Reviewed and validated medical documentation to verify compliance with Medicare and private insurance requirements, minimizing claim rejections and processing delays. Collaborated with physicians' offices to secure missing or corrected documentation, ensuring accuracy and regulatory compliance for medical equipment orders. Managed high-volume inbound and outbound calls with healthcare providers and patients, facilitating timely processing of prescriptions and medical documentation for DME. Ensured HIPAA compliance and maintained confidentiality and accuracy in all communications. Participated in team meetings focused on workflow optimization to improve document processing turnaround times.

Case Manager at Encompass Health Home Health

Secured physician orders for medical services and DME to facilitate timely patient care delivery and regulatory compliance. Led weekly interdisciplinary staff meetings to evaluate patient progress and coordinate timely interventions. Identified knowledge gaps in disease management and medication adherence, tailoring individualized care plans. Delivered direct clinical interventions including wound care and IV therapy, coordinated referrals to therapy and social services, and served as on-call nurse to address urgent after-hours concerns.

Admissions Nurse at Kindred at Home

Performed comprehensive admission assessments, initiated individualized care plans, and coordinated orders for additional therapies. Collaborated with physicians and interdisciplinary teams; maintained accurate EHR documentation to support care continuity and reimbursement.

Case Manager at Brookwood Home Health

Conducted comprehensive admission assessments and ongoing case management; developed individualized treatment plans including wound care, IV therapy, and disease-specific interventions; coordinated needs across PT, OT, ST, nutrition, and social work; served as on-call nurse for after-hours coverage.

Admissions Nurse at Comfort Care Home Health

Carried out initial admissions assessments; managed case plans including wound care and IV therapy; coordinated with physicians for orders and referrals; ensured regulatory compliance and comprehensive referrals to PT, OT, ST, and nutrition.

Clinical Care Coordinator, Case Management at UAB Hospital

Collaborated with physicians, nurses, therapists, social workers, and caregivers to assess patient needs and coordinate transitions to post-acute care; managed referrals to home health, therapy services, and DME with confirmed start-of-care dates.

Staff RN, Orthopedic Service at UAB Hospital

Coordinated patient services with multidisciplinary teams; managed medications per orders and safety protocols; supported bedside procedures and unit education during EMR transition to improve documentation accuracy and workflow.

Charge Nurse for Spinal Cord Rehab Unit at Spain Rehabilitation Center, UAB

Oversaw daily staffing and acuity-based assignments; led weekly interdisciplinary care meetings; mentored staff and promoted accountability and high-quality care; acted as liaison between nursing teams and leadership.