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I currently work as a Social Marketing Monitor where I actively engage with my client’s community on social media platforms. My role involves responding to comments and messages, maintaining positive interactions with followers, and helping build a strong and active online community for the brand. In addition, I have 8 months of experience in customer support, which helped me develop strong communication, problem-solving, and customer engagement skills. These experiences allow me to handle different types of audiences professionally. I am currently looking for an opportunity in Social Media Management where I can continue to improve my skills, learn more, and contribute to building meaningful engagement while also meeting my financial goals.…I currently work as a Social Marketing Monitor where I actively engage with my client’s community on social media platforms. My role involves responding to comments and messages, maintaining positive interactions with followers, and helping build a strong and active online community for the brand. In addition, I have 8 months of experience in customer support, which helped me develop strong communication, problem-solving, and customer engagement skills. These experiences allow me to handle different types of audiences professionally. I am currently looking for an opportunity in Social Media Management where I can continue to improve my skills, learn more, and contribute to building meaningful engagement while also meeting my financial goals.

Jessy Anne Bagayawa

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I currently work as a Social Marketing Monitor where I actively engage with my client’s community on social media platforms. My role involves responding to comments and messages, maintaining positive interactions with followers, and helping build a strong and active online community for the brand. In addition, I have 8 months of experience in customer support, which helped me develop strong communication, problem-solving, and customer engagement skills. These experiences allow me to handle different types of audiences professionally. I am currently looking for an opportunity in Social Media Management where I can continue to improve my skills, learn more, and contribute to building meaningful engagement while also meeting my financial goals.…I currently work as a Social Marketing Monitor where I actively engage with my client’s community on social media platforms. My role involves responding to comments and messages, maintaining positive interactions with followers, and helping build a strong and active online community for the brand. In addition, I have 8 months of experience in customer support, which helped me develop strong communication, problem-solving, and customer engagement skills. These experiences allow me to handle different types of audiences professionally. I am currently looking for an opportunity in Social Media Management where I can continue to improve my skills, learn more, and contribute to building meaningful engagement while also meeting my financial goals.

Available to hire

I currently work as a Social Marketing Monitor where I actively engage with my client’s community on social media platforms. My role involves responding to comments and messages, maintaining positive interactions with followers, and helping build a strong and active online community for the brand.
In addition, I have 8 months of experience in customer support, which helped me develop strong communication, problem-solving, and customer engagement skills. These experiences allow me to handle different types of audiences professionally.

I am currently looking for an opportunity in Social Media Management where I can continue to improve my skills, learn more, and contribute to building meaningful engagement while also meeting my financial goals.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Content Creator / Marketing Assistant at Bed and Go Inc.

May 9, 2023 - July 9, 2023

Created content for social media, newsletters, and property listings to support marketing campaigns. Conducted on-site photo shoots and edited photos for high-quality marketing materials. Wrote and published blog posts to boost visibility and audience engagement. Monitored social media activity to track inquiries, feedback, and engagement trends.

Intercommunication Specialist at SMMS / NJOVE ENGINEERING

March 1, 2022 - June 30, 2022

Assisted clients with general information and different inquiries. Assisted Engineers in Land Surveying. Encoded documents like Deed of Absolute Sale and Special Power of Attorney. Helped in printing and photo copy of Building Plan, Lot Plan and other documents.

Office Staff / Intern at Tap Inc.

October 11, 2023 - June 28, 2024

Handled customer complaints and found appropriate solutions. Responded to customer inquiries and resolved issues through Freshdesk. Created and updated tickets. Collaborated with other departments to ensure timely resolution. Proactively reached out to customers for information and concerns.

Freelance Social Marketing Monitor at SMM Junior High School

January 1, 2012 - January 1, 2016

Monitored a large volume of comments and messages on Facebook and Instagram; replied quickly and accurately. Helped customers by answering questions, giving clear information, and directing them to the right solutions or teams. Monitored product, service, and technical concerns to the correct department. Maintained social media pages and deleted inappropriate or harmful comments per guidelines.