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Hi! I’m Jessica Raven, a versatile content and customer-service professional with a Bachelor’s degree in Communication. I enjoy crafting engaging copy, building brand stories, and managing social media with a hands-on, data-driven approach. My experience spans banking, non-profit, and freelance projects, where I’ve combined people-facing roles with content creation and lead generation to deliver measurable results. I’m seeking a full-time position where I can leverage my skills in customer service, appointment setting, content creation, and digital storytelling to help brands connect with their audience and achieve their business goals.…Hi! I’m Jessica Raven, a versatile content and customer-service professional with a Bachelor’s degree in Communication. I enjoy crafting engaging copy, building brand stories, and managing social media with a hands-on, data-driven approach. My experience spans banking, non-profit, and freelance projects, where I’ve combined people-facing roles with content creation and lead generation to deliver measurable results. I’m seeking a full-time position where I can leverage my skills in customer service, appointment setting, content creation, and digital storytelling to help brands connect with their audience and achieve their business goals.

Jessica Raven

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Hi! I’m Jessica Raven, a versatile content and customer-service professional with a Bachelor’s degree in Communication. I enjoy crafting engaging copy, building brand stories, and managing social media with a hands-on, data-driven approach. My experience spans banking, non-profit, and freelance projects, where I’ve combined people-facing roles with content creation and lead generation to deliver measurable results. I’m seeking a full-time position where I can leverage my skills in customer service, appointment setting, content creation, and digital storytelling to help brands connect with their audience and achieve their business goals.…Hi! I’m Jessica Raven, a versatile content and customer-service professional with a Bachelor’s degree in Communication. I enjoy crafting engaging copy, building brand stories, and managing social media with a hands-on, data-driven approach. My experience spans banking, non-profit, and freelance projects, where I’ve combined people-facing roles with content creation and lead generation to deliver measurable results. I’m seeking a full-time position where I can leverage my skills in customer service, appointment setting, content creation, and digital storytelling to help brands connect with their audience and achieve their business goals.

Available to hire

Hi! I’m Jessica Raven, a versatile content and customer-service professional with a Bachelor’s degree in Communication. I enjoy crafting engaging copy, building brand stories, and managing social media with a hands-on, data-driven approach. My experience spans banking, non-profit, and freelance projects, where I’ve combined people-facing roles with content creation and lead generation to deliver measurable results.

I’m seeking a full-time position where I can leverage my skills in customer service, appointment setting, content creation, and digital storytelling to help brands connect with their audience and achieve their business goals.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Virtual Assistant

February 20, 2023 - March 30, 2026

Appointment Setter: Cold calling leads to set up an appointment for client's business; Handling and scheduling client's calendar; Lead generation for data-based information.

Lead Generation Specialist at Horizon Link International

January 15, 2024 - July 15, 2024

Market research and lead generation; Identifying potential business leads through platforms such as LinkedIn, industry publications, and networking events; Designing and executing targeted outreach campaigns to engage prospects and convert them into potential clients; Maintaining and updating lead data in the database with accuracy.

Phone Banker at Wells Fargo International Solutions LLC-Philippines

November 15, 2021 - January 30, 2023

Assisted card members on account-related inquiries; Handled incoming calls helping card members understand their monthly statements; Provided financial advice to card members.

Content Writer at Operation Blessing Foundation Philippines, Inc.

May 26, 2021 - September 9, 2021

Conceptualized creative content for websites, emails, and social media; Wrote clear, persuasive, and original copy for web and social media content; Supported and participated in social media and email marketing campaigns.

Content Producer

February 15, 2020 - May 15, 2020

Project-based freelance role designing graphics for social media marketing; Created captions and unique copy for daily, weekly, and monthly posting; Managed social media communities for brands.

Copy Writer at Londa Technologies Inc.

August 7, 2020 - March 31, 2021

Proofread materials and articles; Wrote timely and accurate content in terms of financial state of different currencies; Managed client's needs in accordance with their liking.

Producer at Beginnings at Twenty Plus Inc.

April 25, 2019 - June 19, 2020

Collaborated with teams, including designers and editors to plan and craft unique, engaging, and fresh TV ads content; Wrote compelling, engaging, and unique content that connects with users across digital media.

Content Producer at Project Based Freelance

February 15, 2020 - May 15, 2020

Designed graphics to different brands for social media marketing. Created encouraging captions and unique copy for daily, weekly, and monthly posting. Managed social media community of brands.