Hello! I am a Quality Assurance Engineer with 6 years of experience in the software industry, skilled in writing clear and concise test cases for complex products and building and maintaining test environments and tools for automation and performance testing. Additionally, I have strong knowledge of the Software Development Life Cycle (SDLC) and Agile principles. I am a team player who collaborates closely with developers and product teams to develop and maintain robust testing processes, automate APIs, and ensure system reliability from planning through to production. I value continuous learning and knowledge sharing.

Jessica Novia Theodora

Hello! I am a Quality Assurance Engineer with 6 years of experience in the software industry, skilled in writing clear and concise test cases for complex products and building and maintaining test environments and tools for automation and performance testing. Additionally, I have strong knowledge of the Software Development Life Cycle (SDLC) and Agile principles. I am a team player who collaborates closely with developers and product teams to develop and maintain robust testing processes, automate APIs, and ensure system reliability from planning through to production. I value continuous learning and knowledge sharing.

Available to hire

Hello! I am a Quality Assurance Engineer with 6 years of experience in the software industry, skilled in writing clear and concise test cases for complex products and building and maintaining test environments and tools for automation and performance testing. Additionally, I have strong knowledge of the Software Development Life Cycle (SDLC) and Agile principles.

I am a team player who collaborates closely with developers and product teams to develop and maintain robust testing processes, automate APIs, and ensure system reliability from planning through to production. I value continuous learning and knowledge sharing.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced
Indonesian
Advanced

Work Experience

Quality Assurance Engineer at PT. Sicepat Express Indonesia
September 2, 2021 - August 26, 2022
- Ensured speed, stability, dependability, and scalability of the application by performing stress and load test. - Ensured testing meet the acceptance criteria by creating test case documentation, breakdown the test scenario and performing test run based on created test cases needed on the sprint. - POC UI Automation Test (Apps, Web). - Implemented UI Automation Test (Apps, Web). - Increased API Testing Coverage by Implementing API Automation Test. - Working closely with development and product team in developing product from planning - live to production. - Ensured released product have no issues by performing sanity testing. - Performed training and knowledge sharing for UI and API Automation teams to QA team member
Senior Quality Assurance Engineer at PT. Shopee International Indonesia
September 5, 2022 - October 3, 2025
- Supporting the business process of Shopee’s Logistic Service (under Sealabs Indonesia), mainly works on integration with third party logistics. - Ensured the quality of delivered products by providing clear test documentation and performing manual testing, including test case design, execution, and reporting. - Implemented API automation tests to validate and ensure the reliability and functionality of backend services. - Developing in-house tools for API automation testing, including designing the product and its requirements, reviewing those requirements, and testing the tools through a proof of concept (POC). - Implemented the proof of concept (POC) results for in-house API automation test tools to enhance testing efficiency and effectiveness. - Maintaining the pass percentage of API automation tests to ensure consistent quality and reliability. - Initiated improvements and standardization in the testing and delivery processes to enhance overall efficiency and quality. - Working closely with developer and product team in developing requirement from planning - live to production. - Act as a QA on duty to assist Dev on duty address and resolve production issues to ensure system stability and performance.
Senior Quality Assurance Engineer at PT. Telkomsel Ekosistem Digital
October 6, 2025 - Present
- Manage total of 4 QA Engineer's(1 Mid Level, 3 Junior Level) workload and task assignment. - Assess Requirement for every Project, defining acceptance criteria, assign to QAs. - Assist QA Processes in every project. - Implemented Postmortem report for incidents that happen in all platforms. - Implemented. - Initiated improvements and standardization in the testing and delivery processes to enhance overall efficiency and quality. - Ensured the quality of delivered products by providing clear test documentation and performing manual testing, including test case design, execution, and reporting. - Implemented performance testing on critical path - Working closely with developer and product team in developing requirement from planning - live to production.

Education

Information System at Politeknik Caltex Riau
January 11, 2030 - January 1, 2018
Accounting at Darma Loka Vocational High School
January 11, 2030 - January 1, 2014

Qualifications

Diploma of Applied Science
January 11, 2030 - April 23, 2026
High School Graduate
January 11, 2030 - April 23, 2026

Industry Experience

Software & Internet

Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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