Available to hire
I’m Joseph Albert Garganera, an IT professional with 4 years of enterprise experience at Accenture PH, where I’ve focused on turning platform and incident data into reliable insights for stakeholders. I enjoy working with messy datasets—extracting system metrics, cleaning and transforming records, and ensuring data integrity so reporting stays accurate and trustworthy.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Work Experience
ServiceNow System Administrator / Developer at Accenture PH
March 1, 2022 - April 1, 2026Extracted, filtered, and analyzed ServiceNow platform data and system reports to monitor global incident metrics and system health trends. Managed enterprise system data, user access configurations, and workflow automation to support strong data integrity across production environments. Resolved complex technical issues for global clients using structured written logs, ticket documentation, and email-based technical updates. Collaborated with international cross-functional teams to enforce data governance and platform security standards while maintaining consistent operational support for the production platform.
Education
Bachelor of Science in Aircraft Maintenance Technology at Philippine State College of Aeronautics
January 11, 2030 - August 30, 2026Qualifications
Enterprise Data Management & Governance (Accenture internal training)
January 11, 2030 - August 30, 2026ServiceNow Platform Architecture & Administration (Accenture internal training)
January 11, 2030 - August 30, 2026Industry Experience
Professional Services, Government, Computers & Electronics, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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